PA to Executive and Senior Leadership Team

3 weeks ago

Manchester, United Kingdom First Central Services UK Ltd Full time

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. 

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.

Are you an amazing PA who wants to make a difference? Are you looking for an opportunity to provide outstanding secretarial and admin support to our Chief Governance Officer and his Leadership team, including Group General Counsel and Risk & Compliance Director?

If you’ve got strong communication skills with great attention to detail – tick. Highly organised and enjoy managing multiple tasks – absolutely Career-minded and ambitious – you bet Sounds like a perfect match. Let’s add being resourceful, self-motivated, proactive, and confident in taking responsibility – for sure. Ability to build excellent working relationships inside and outside the Governance Pillar, always projecting a positive and professional image of yourself, our Pillar, and First Central - yes - then read on.

You'll provide an exceptional and confidential PA service, supporting projects by coordinating activities, working with colleagues to collect information for performance reporting, and acting as a contact point for teams. You'll handle and respond to complex queries from stakeholders and pass on relevant information to team members. Additionally, you'll support weekly SLT meetings, monthly Pillar Governance meetings, and quarterly Pillar Wide meetings.

Your role will be essential in keeping things running smoothly and efficiently, creating the space and time for our Governance leaders to focus on our colleagues, our customers, and ensuring First Central continues to adapt, develop, thrive and be the number one choice

We’re big on working flexible – home based (with occasional visits to the office), office based (so living close to Haywards Heath, West Sussex or Salford Quays, Manchester is ideal) or hybrid (a bit of time in the office and home) - it’s your choice

To be successful in this role, you’ll need:

Organisational Skills: Time management and multitasking are in your toolkit. Attention to Detail : Ensure high-quality delivery with precision. Effective Communication : Confidently engage with colleagues at all levels and draft documents facilitating safe delivery. Diary Management Experience : Handle complex schedules with ease. Self-Motivated : Demonstrate a strong work ethic and influencing skills. Flexibility and Innovation : Adapt to changing priorities and contribute new ideas.

What’s involved:

Manage & co-ordinate busy diaries with many conflicting priorities & able to resolve clashes swiftly & troubleshoot or escalate Provide cover for the Group CEO’s Executive Assistant and other Executive PA’s during any times of their absence Co-ordinate arrangements for internal & external meetings (accommodation, itineraries, catering, travel) Organise, facilitate and attend (where necessary) strategy days and team meetings Support the relevant Executive with duties required to ensure the business area runs efficiently Continuously suggest and implement new and improved ways of working across the relevant business area Proactively manage comms to the business area on behalf of the Executive, including drafting email comms and creating other methods of communication Oversee due dates for actions arising from Board & Committee meetings Attend meetings & take minutes & actions Process expense claims Support with e-mail management Assist with the production of documents & presentations & provide support with projects Process holiday requests & absences using Workday Welcome guests to the offices by greeting them & ensuring all their requirements are met during their visit to the First Central office Communicate professionally both internal & externally with key stakeholders Operate a continuous improvement mindset with identifying opportunities, making recommendations & executing improvements to systems & processes.

Experience, Skills and Knowledge:

Strong PA experience to a senior team of Executives & Directors Highly organised & systematic Efficient with strong attention to detail and the ability to multi-task Strong written & verbal communication skills Excellent time management & organisation skills The ability to work in a proactive manner, on own initiative Excellent IT skills including Excel, Word, Outlook & PowerPoint Good understanding of the business objectives & operations Knowledge of FCA requirements (including the Consumer Duty)

Behaviours:

A confidential & professional approach Display tact & discretion Demonstrate integrity & respect Self-motivated & enthusiastic Embrace, embed & incorporate the Company values An organised & pro-active approach Emphasis on attention to detail & accuracy A flexible approach & positive attitude Strives to drive business improvements to contribute to the success of the business

If you’re excited about making a difference and believe you have the skills and enthusiasm to excel in this role, we want to hear from you Apply now to join our team and contribute to First Central's ongoing success.

Submit your application today and take the next step in your career with us

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full .

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.

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