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PA to Senior Leadership Team

4 months ago


Manchester, United Kingdom Greater Manchester Mental Health Full time

Job overview

To post holder will provide a full and comprehensive data quality administrative support including filing, scanning, entering data quality and data correcting support based on business intelligence reports. The postholder will be responsible for maintaining accurate records, reviewing data quality and entering information within the patient administration system (PARIS) in line with Trust policies and procedures. The post holder will be expected to provide personal assistant support to the Senior Leadership Team within the Manchester Care Group, providing diary management, preparation of documents, organizing of meetings, preparation of agendas, power point slides, and minute taking, Audit trails.

The post holder will have line management responsibility for managing administration assistants within the team, including planning workload and effective resource allocation for specific tasks within the team. The postholder will be responsible for the co-ordination of the validation of all reports coming into the service in regard to data quality and data completeness, which will include correction or escalation of information in line with performance indicators, as appropriate. The postholder will also undertake general office duties including the taking and typing of minutes, reports, other correspondence, actioning any requirements identified within the typing.

Main duties of the job

To be the first point of call for the Senior Leadership Team within the Manchester Care Group. This will include supporting with diary management, organising of meetings, responding to emails and telephone enquiries. To forward plan meetings, workload deadlines and conflicts in the diaries ensuring that these are all covered. To communicate with all levels of the organisation with a professional and positive attitude, demonstrating our Trust Values. To utilise Microsoft office packages to a high standard producing minutes, agendas, letters, templates, excel spreadsheets. To take minutes for meetings as requested. To be able to manipulate data on excel spreadsheets to present this in a readable and understanding format.

To be able to analyse data and identify problem areas that require DQ attention and escalation to the Senior Leadership Team.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over  6,400  members of staff, who deliver services from more than  160  locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme

Person specification

Education

Essential criteria

Good level of education Maths and English Recognised competency-based level 3 qualification in a relevant subject ( NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience.

Desirable criteria

Have experience of working with members of the general public. Including patients/service users

Experience

Essential criteria

Have experience in working in a busy office environment.

Desirable criteria

Have experience of working with members of the general public. Including patients/service users

 Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Sponsorship will be offered for eligible roles that meet the salary requirements. Please review guidance from the UK Government . Please note, most health and care jobs must have a salary of at least £23,300, and other eligible jobs may require have a salary of £38,700 or higher, depending on your individual circumstances.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. 

We will consider relevant experience outside the NHS to calculate your salary on appointment.