Credit Control Analyst
2 weeks ago
Exciting opportunities are available to join the Financial Operations team to primarily support AXA Health Plan as a Credit Control Analyst on a 12- month fixed term contract. In this role, you’ll be responsible for supporting Debt Recovery, General Ledger Reconciliation, and Reporting activities within Finance Operations, and serve as the subject matter expert for resolving complex queries for AXA Health.
You’ll be a highly motivated, numerate and delivery focused individual to drive forward key outputs including ensuring timely collection of outstanding debts. You’ll deliver an efficient query resolutions service, whilst nurturing strong relationships with key stakeholders.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
Work collaboratively with the Finance Operations team to actively chase overdue debt. Monitor and support resolution of Trust Funding issues. Contact group and individual customers and manage efficient query resolution for the business. Co-ordinate and prepare data to support our future debt process, monthly debt reporting and analysis. Assist with daily controls, ensuring resolution of reconciling differences and monitoring, team monthly quality and telephone checking review. Prepare monthly debtors reconciliations, quarterly bad debt provisioning and Solvency II calculations. Own process documentations, regularly review processes to increase efficiency and provide financial operations recovery support to business projects. Support and deputise for the Financial Operations Team Leader and the Team Manager. Provide guidance and support to the team.Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
Your Profile
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.
What we’re looking for:
Highly numerate with a high level of confidence working in Excel. Strong analytical and problem-solving ability. Excellent attention to detail. Proactive and self-driven individual with a high level of initiative. Good interpersonal and communication skills. Customer facing and telephone experience. Strong stakeholder management skills. Experience with either SAP or CREST would be beneficial.As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
About AXA
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.
But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.
Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.
About the Entity
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection. AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit. Our mission is to help our Corporate clients to enrich their customers’ experience, with more than 9,000 employees at their service anywhere, anytime.
What We Offer
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
Competitive annual salary of up to £32,000 dependent on experience. Discretionary company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). 25 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. AXA employee discounts. Gym benefits.#LI-Hybrid
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