Current jobs related to Service Administrator - Loughborough - Clymac

  • Service Administrator

    3 months ago

    Loughborough, United Kingdom Clymac Ltd Full time

    Founded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day. A strong team ethic runs at the core of our business, founded upon a desire...

  • Service Administrator

    3 months ago

    Loughborough, United Kingdom Clymac Ltd Full time

    Founded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day. A strong team ethic runs at the core of our business, founded upon a desire...

  • Service Administrator

    3 months ago

    Loughborough, United Kingdom Brush Group Full time

    Job Introduction To provide administrative support to the Service Department to ensure the smooth running of site installs, service work and spares contracts. Main Responsibilities - Responsibility for organising the correct documentation to enable the Field Service Engineers to travel to customer sites. To include (but not limited to): - Accurate...

  • Support Services Administrator

    3 months ago

    Loughborough, United Kingdom HG Comms Ltd Full time

    HG Comms Ltd are at the forefront of the fibre revolution, helping to build communication networks of the future, providing quality services to clients in the Telecoms industry. We have an exiting opportunity for an Administrator to join the Support Services team at our Offices in Burton on the Wolds! **Job description** We have an exciting opportunity to...

  • Customer Service Administrator

    2 weeks ago

    Loughborough, United Kingdom SF Recruitment (Leicester) Full time

    Job Title: Temporary Customer Service Administrator Location: Loughborough Salary: £25,000 Duration: ASAP – Contract 3/4 months. The Professional services department at SF Recruitment are seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. In this role, you will be a valued member of a fun team,...

  • Customer Service Administrator

    2 weeks ago

    Loughborough, United Kingdom SF Recruitment (Leicester) Full time

    Job Title: Temporary Customer Service Administrator Location: Loughborough Salary: £25,000 Duration: ASAP – Contract 3/4 months. The Professional services department at SF Recruitment are seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. In this role, you will be a valued member of a fun team,...

  • Financial Services Administrator

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom North Oak Recruitment Full time

    Salary: Approximately £26,000 - £32,000 based on experiencePosition Type: Full-time, primarily office-based, with potential for hybrid working arrangementsCompany Overview: North Oak Recruitment is collaborating with a Chartered Financial Planning firm to present an exciting opportunity for a skilled Financial Services Administrator.Key Responsibilities:As...

  • Technical Service Administrator

    1 day ago

    Loughborough, United Kingdom Inizio Full time

    Job Description We are looking for a Technical Services Administrator, who will be working within the Technical Services department, providing first-class cover and attention to detail.The successful candidate will become the reference point for colleagues and Suppliers alike, and will assist with administrative duties, following up (within the team) and...

  • Customer Service Administrator

    3 days ago

    Loughborough, United Kingdom SF Recruitment Remote Work Freelance Full time

    Job Title: Temporary Customer Service AdministratorLocation: LoughboroughSalary: £25,000 Duration: ASAP – Contract 3/4 months. The Professional services department at SF Recruitment are seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. In this role, you will be a valued member of a fun team,...

  • Technical Services Administrator

    2 weeks ago

    Loughborough, United Kingdom Inizio Full time

    Company: Inizio Engage Position: Technical Services Administrator Location: Loughborough Vacancy Type: Headcount, Permanent Salary: Competitive Inizio Engage have an exciting opportunity for a Technical Services Administrator to work for a top 1000 company that inspire Britain and Europe! With a fleet of approximately 4,300 vehicles and a dedicated team of...

  • Central Services Administrator

    3 months ago

    Loughborough, United Kingdom Reflex Vehicle Hire Limited Full time

    At Reflex Vehicle Hire, we’re not just any company - we've been named one of the Top 1000 Companies that inspire Britain and Europe! We operate a fleet of approximately 4,300 vehicles and have a team of around 150 staff working together. Our Head Office is situated on a spacious 4-acre plot in Loughborough, serving as our central hub, along with two...

  • Central Services Administrator

    3 months ago

    Loughborough, United Kingdom Reflex Vehicle Hire Limited Full time

    **About Us** Reflex Vehicle Hire are one of the UK’s fastest growing, Top 1000 Companies to inspire Britain and Europe. With a fleet of over 5,700 vehicles and 85 plus employees operating from a 4-acre base at Loughborough, just a few minutes from the town centre and 15 minutes walk from the train station. Our Award-Winning Duty of Care package sets us...

  • Technical Service Administrator

    2 weeks ago

    Loughborough, United Kingdom Inizio Full time

    Job Description We are looking for a Technical Services Administrator, who will be working within the Technical Services department, providing first-class cover and attention to detail.The successful candidate will become the reference point for colleagues and Suppliers alike, and will assist with administrative duties, following up (within the team) and...

  • Administrator - Customer Service and Finance

    3 months ago

    Loughborough, United Kingdom Inspire Recruitment Full time

    ** Please note - Due to company location you must be able to drive and have access to a vehicle** Are you a versatile administrative professional with a knack for juggling multiple tasks? Do you thrive in a fast-paced environment where your organisational skills and commercial acumen are put to the test? If you're looking for a dynamic role that allows you...

  • Claims & Customer Service Administrator

    3 months ago

    Loughborough, United Kingdom Sanderson Design Group Plc Full time

    **Claims & Customer Service Administrator** We’re looking for a dedicated Claims & Customer Service Administrator to address customer claims in a timely and effective manner to ensure we provide best-in-class customer service. As a Claims & Customer service Administrator, you will facilitate the administration of product returns, debit/credit notes,...

  • Customer Service Administrator

    3 months ago

    Loughborough, United Kingdom Accordial Ltd Full time

    **Are you looking to work with a friendly and relaxed Team?** **With an option to work 1-2 days a week from home.** **If building a rapport with others is second nature, then this could be the job for you!!** **About Accordial**: Accordial Ltd is the UK’s largest manufacturer and installer of high performance robust acoustic movable walls, perforated...

  • Financial and Corporate Services Administrator

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom Brook Street UK Full time

    Position OverviewBrook Street UK is seeking a skilled administrator to support our client in the public sector. This role offers a temporary opportunity with the potential for extension, providing a chance to gain significant experience in a dynamic environment.The position entails a commitment of 37 hours per week, with working hours from 8:30 AM to 5:30...

  • Administrator

    3 months ago

    Loughborough, United Kingdom SF Group Full time

    **Job Title: Administrator** **Contract: Full Time, Permanent (Office Based)** **Location: Loughborough, LE12** **Salary: £25,000 - £28,000** **Start Date: ASAP - Happy to work around notice periods** The Commercial Division at SF Recruitment are currently working with a UK based, manufacturing business, who due to huge growth and success over the past 2...

  • Administrator

    3 months ago

    Loughborough, United Kingdom Compass Group Full time

    **Administrator - Stanford Hall Site Management** - £11.30 per hour - 35 hours per week - Monday to Friday days Season your career as an Administrator We're recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties for Defence on a full time basis, contracted to 35 hours per week. You'll be...

  • Administrator

    3 months ago

    Loughborough, United Kingdom Compass Group Full time

    **Season your career as an Administrator** We're recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties for Defence on a full time basis, contracted to 35 hours per week. You'll be responsible for ensuring our offices run smoothly and efficiently and will be given every opportunity to...

Service Administrator

3 months ago

Loughborough, United Kingdom Clymac Full time

Service Administrator - Loughborough

Clymac are Fire & Security Systems specialist, delivering fully integrated Fire & Security Systems throughout the UK since 1992. We are currently looking to appoint a new Service Coordinator based at our Loughborough Head Office.

Basic Salary – up to £23,795.20 per annum

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

 

Clymac’s Service Administrator’s

As a Service Administrator you will be accountable for.

  • Resolve product or service issues by clarifying the customer's enquiries, identifying the cause of the problem while seeking the best possible solution to resolve. Expedite correction or adjustment, ensuring a follow up is provided to ensure resolution.
  • Raise service jobs on our scheduling system and monitor progress.
  • Prepare service reports by collecting and analysing customer information.
  • Contribute to a team effort by accomplishing related results as needed.
  • Managing incoming calls
  • Generate sales leads, providing follow ups with clients with regards to quotes provided by the customer, or sent to the customer.
  • Build sustainable relationships of trust through open and interactive communication.
  • Handle complaints by providing appropriate solutions and alternatives within the time limits and provide a follow up call to ensure resolution.
  • Keep records of customer interactions, relating to processing customer accounts and file documents where applicable.
  • Follow communication procedures, guidelines and policies.
  • Engage with customers and verify account information.
  • Greet customers with a warm, friendly manner keeping professional at all times.
  • Assist with the completion of placing or cancelling order requests, refunds, or exchanges where required.

Requirements

Who We’re Looking For

At Clymac we know that our products are only part of any solution we offer to our customers. Our people are driven to deliver the exceptional day in, day out. This commitment is what drives us and ensures our clients get the very best service from the very best team, therefore, in addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team, for this specific opportunity we are looking for candidates who also offer:

  • At least 2 years’ experience in a Customer Support Experience role.
  • Proactive approach to management of workload
  • High competence with Microsoft Office packages, such as Word & Excel
  • Ability to learn and utilise internal IT systems and databases
  • Excellent communication and presentation skills
  • Ability to multitask, prioritise and manage time effectively.

Benefits

How we Attract, Reward & Retain Our Employees

At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

  • Basic Salary – up to £23,795.20 per annum subject to experience
  • Nest Pension Plan
  • Life Assurance 4x Salary
  • 25 Days Paid Holidays plus Bank Holidays
  • Mental Health & Well-being Scheme
  • Employee Recognition Scheme
  • Development and progression opportunities

A Little More About Clymac

We are a small business with a Nationwide presence which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

  • Clymac clymac.co.uk/careers
  • FAFS Fire & Security fafsfireandsecurity.com/careers
  • MJ Fire fafsfireandsecurity.com/careers
  • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
  • Alarm Communications acl.uk.com/careers
  • Griffin Fire acl.uk.com/careers
  • Morgan Fire Protection morganfire.co.uk/recruitment/
  • Victory Fire morganfire.co.uk/recruitment/
  • Marlowe Smoke Control marlowe-aov.co.uk/careers/
  • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/
  • Hadrian Technology marlowefireandsecurity.com/vacancies/

 

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

 

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.