Head of Quality

1 month ago

St Albans, United Kingdom Rennie Grove Peace Hospice Care Full time
  • Hours: 37.5 hours per week
  • Location: a Rennie Grove Peace office
  • Salary: £51,971 per annum
  • Closing date: 28/10/2024
  • Interview date: 06/11/2024

The purpose of this role is to:

Support the Director of Quality, Governance & Impact to deliver high-quality services across Rennie Grove Peace Hospice Care (RGP) in line with the organisation's strategic objectives ensuring systems and processes are in place to demonstrate quality outcomes.

Provide independent assurance on organisation wide regulatory and legal requirements. Developing and monitoring audits of RGP clinical and non-clinical practice through a robust and effective governance framework.

Lead the development and implementation of quality improvement initiatives within the governance framework to ensure services meet national standards and are compliant with CQC, Charity Commission and other regulatory bodies.

Provide expert professional leadership and advice on the delivery of high-quality care and good governance to all RGP service areas.

Manage the Quality & Governance team, taking responsibility for ensuring all areas of the service are delivered and effective, while addressing concerns and taking immediate actions when required.

Deputise for the Director of Quality, Governance & Impact when required.

You will therefore need to demonstrate your abilities in the following areas:

  • Working closely with all senior leads across the organisation to ensure effective achievement of high-quality services in both clinical and non-clinical areas.
  • Ensure all leads comply with the governance functions of RGP, addressing any concerns as they arise and supporting leads to rectify areas of concern.
  • Working closely with the Chief Clinical Officer (CCO) & Senior Clinical Team (SCT) to embed all aspects of clinical governance & quality.
  • Contributing to the development of organisation policies and ensuring procedures and guidelines are complete, current, evidence based and catalogued.
  • Developing the clinical and non-clinical audit programme, ensuring robust systems are in place, analysing the results and ensuring recommendations to develop services and practices are implemented.
  • Working with senior managers and statutory leads ensuring standards and legislative requirements are met and accurate records kept.
  • Ensuring strategies are in place to deliver measurable and sustainable improvement in quality and safety across all RGP services, in line with best local and national practice.
  • Working with the CCO & CLT agree standards of care and training needs to achieve improved quality outcomes, demonstrate impact, linking with the clinical audit and care quality commission requirements.
  • Ensuring the Clinical Governance Committee, Risk & Audit Committee and associated groups are well informed and operate effectively within the organisation's governance model.
  • Providing the required input to the company risk register, monitoring and reporting on risk management.
  • Overseeing the incident, accident, complaints and compliments for all areas of RGP addressing the negative feedback, sharing best practice and identifying any training requirements.
  • Building RGP's understanding of relevant statutory and regulatory requirements ensuring we are compliant, and teams operate within them.
  • Acting as a Rennie Grove Peace Hospice Care ambassador, actively demonstrating our values and positively promoting the specialist care we provide.

Are you ready to make a difference? Click 'Apply Now'...

If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.

For an informal chat about this role please contact Tricia Wren at

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Our commitment to equality and diversity

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

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