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Reception Supervisor

4 months ago

London, United Kingdom D&D London Restaurants Full time

The Role: Reception Supervisor  

The Restaurant: 14 Hills 

The Location: Fenchurch St 

The Salary: Up to £14.94 per hour


Our industry
leading benefits have you covered

 


  • Industry leading pay: We value your
    expertise and dedication.
  • Dine with style: Enjoy a lavish 50%
    discount     at all our restaurants, all day, every day.
  • Exclusive perks: Our teams have access to some
    of the best discounts and cashback from a range of top retailers and
    cinema tickets at unbeatable prices through the Lifeworks app.
  • Financial freedom: Take control of your
    finances with Wagestream – track your earnings in
    real time, access up to 40% of your pay instantly and save directly from
    your salary.
  • Wellness support: Your wellbeing matters to us
    Benefit from a confidential Employee Assistance Program with
    a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
  • Total Wellbeing Package:
    Embrace a holistic approach to health with WeCare –
    offering UK based online GP appointments, mental health counselling,
    fitness programs, legal and financial guidance and more
  • Dental care made easy: With Tooth
    Fairy     you have instant access to expert advice and
    prescriptions from the comfort of your own home.
  • Mindfulness at your fingertips: Boost
    your mental wellbeing with myStrength – a
    personalised app offering guidance and practices to overcome life’s
    challenges and enhance mental health.
  • Forward thinking: With Care
    Concierge     you can navigate later life care with ease through
    a personalised service offering guidance, funding support and peace of
    mind.
  • Nourish your body: We offer healthy and
    nutritious meals whilst on shift.
  • Recognition and Reward for a job well done: Shine
    bright with our Employee of the Month scheme, Long Service Awards and
    numerous group incentives. You may even earn a place at our yearly
    employee awards night
  • Grow with us: You will have access to some
    of the best training our industry has to offer. You will have access to
    our training platform, D&D Connect which is
    packed with resources to nurture your skills and knowledge.
  • Get some rest: Your holiday allowance
    increases with length of service. 
  • Make a difference: Give back to the
    community with an optional paid day each year for volunteering efforts.
  • Spread the love: Benefit from our recommend a
    friend scheme and share the joy of joining our team.



Our industry
leading benefits have you covered

 


  • Industry leading pay: We value your
    expertise and dedication.
  • Dine with style: Enjoy a lavish 50%
    discount     at all our restaurants, all day, every day.
  • Exclusive perks: Our teams have access to some
    of the best discounts and cashback from a range of top retailers and
    cinema tickets at unbeatable prices through the Lifeworks app.
  • Financial freedom: Take control of your
    finances with Wagestream – track your earnings in
    real time, access up to 40% of your pay instantly and save directly from
    your salary.
  • Wellness support: Your wellbeing matters to us
    Benefit from a confidential Employee Assistance Program with
    a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
  • Total Wellbeing Package:
    Embrace a holistic approach to health with WeCare –
    offering UK based online GP appointments, mental health counselling,
    fitness programs, legal and financial guidance and more
  • Dental care made easy: With Tooth
    Fairy     you have instant access to expert advice and
    prescriptions from the comfort of your own home.
  • Mindfulness at your fingertips: Boost
    your mental wellbeing with myStrength – a
    personalised app offering guidance and practices to overcome life’s
    challenges and enhance mental health.
  • Forward thinking: With Care
    Concierge     you can navigate later life care with ease through
    a personalised service offering guidance, funding support and peace of
    mind.
  • Nourish your body: We offer healthy and
    nutritious meals whilst on shift.
  • Recognition and Reward for a job well done: Shine
    bright with our Employee of the Month scheme, Long Service Awards and
    numerous group incentives. You may even earn a place at our yearly
    employee awards night
  • Grow with us: You will have access to some
    of the best training our industry has to offer. You will have access to
    our training platform, D&D Connect which is
    packed with resources to nurture your skills and knowledge.
  • Get some rest: Your holiday allowance
    increases with length of service. 
  • Make a difference: Give back to the
    community with an optional paid day each year for volunteering efforts.
  • Spread the love: Benefit from our recommend a
    friend scheme and share the joy of joining our team.



 


 

Who we are:


At D&D London we are passionate about all things food and drink. We strive to deliver quality in everything we do, each time we do it. With over 30 diverse venues across 6 cities including London, New York and Paris - there is a restaurant for every occasion. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006 by David Loewi, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants, bars and hotel. Through the years we have paved the way in the luxury dining scene, acquiring some of the most iconic venues in London and beyond, venues such as Bluebird Chelsea, 100 Wardour St, Quaglino’s, 20 Stories, Orelle and South Place Hotel.


14 Hills is set high on the penultimate floor below a public city roof garden. This restaurant commands views of London’s most iconic landmarks with floor to ceiling glass windows: Tower Bridge, The Tower of London, Canary Wharf and The Shard. This glamorous city restaurant boasts a luxurious Modern British menu with a Parisian twist is paired with revolutionary creations from our centrepiece bar.

 

 

A bit about what you will be doing: 



We are currently looking for a Head Receptionist, who will work closely with the Reception Manager and the reception team in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.

The Head Receptionist key duties & responsibilities would include:

• Support with the smooth reception team performance for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all
times
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Support the front desk by receiving incoming calls, greeting and attending customers' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Reception Manager

If you are interested in discussing the Head Receptionist role further, please get in touch with us without delay