Experienced Dealer/Croupier

3 months ago

Blackpool, United Kingdom The Rank Group Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

We are looking for experienced Croupiers.

Would you like to join our team of STARS at Grosvenor Casino as a dealer? We rely on you to help deliver our promise to excite and entertain If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and can deliver unobtrusive service to our discerning customers and members get in touch, we will do the legwork We will even support and pay for your PFL application with the Gaming Commission.

You will;

Acknowledge, welcome and assist customers in gaming Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the wider casino team Understand the games, payouts and who are our high value members Connects with first time customers, explaining how the games are run Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor Take part in the daily safe count ritual

Qualifications

Experience is essential Great customer service Numerical ability; able to calculate mentally and very quickly. Must be able to work flexible hours Must be able to obtain a Personal Function Licence

Additional Information

Flexible hours – both full and part time  Full training for many roles  Competitive pay, tips, incentives and paid breaks  Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more 50% discount across food and soft drinks to enjoy with up to three friends (across Mecca too)  Dedicated Career Pathway to support you in learning new skills  Opportunity to complete a funded Apprenticeship  Company Sick Pay Scheme  Pension  Life Assurance  Employee Assistance Programme and access to in-venue Mental Health First Aiders  Uniform provided £ Per hour + TIPS Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.  Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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