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Gaming Table Specialist

2 months ago

Blackpool, Blackpool, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading UK casino operator dedicated to providing exceptional gaming and leisure experiences in a safe and responsible environment. We strive to create an exciting and rewarding atmosphere for both our guests and employees.

Role Overview

We are seeking experienced Gaming Table Specialists to join our team of professionals. If you possess a passion for delivering outstanding customer service and thrive in a dynamic, fast-paced setting, this role is an excellent opportunity for you.

Key Responsibilities

  • Provide exceptional customer service by greeting, assisting, and guiding guests on the gaming floor.
  • Demonstrate a comprehensive understanding of game rules, payouts, and high-value member protocols.
  • Collaborate effectively with fellow team members to ensure a seamless and enjoyable experience for all guests.
  • Maintain a professional demeanor and adhere to company policies and procedures at all times.
  • Contribute to a positive and supportive work environment by fostering teamwork and collaboration.

Qualifications

  • Proven experience as a Croupier or in a similar role within a casino setting.
  • Exceptional customer service skills with a genuine desire to exceed guest expectations.
  • Strong numerical proficiency and attention to detail.
  • Flexibility to work various shifts, including evenings and weekends.

Benefits

  • Competitive salary plus tips.
  • Comprehensive training programs to enhance your skills and knowledge.
  • Incentive schemes and paid breaks.
  • Employee Rewards platform offering exclusive discounts and benefits.
  • Opportunities for career development and advancement within the company.
  • Company benefits package including pension, life assurance, and more.