Trainee Dealer

5 months ago

Blackpool, United Kingdom Grosvenor Casino Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
You will;
- Acknowledge, welcome and assist customers in gaming
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the wider casino team
- Understand the games, payouts and who are our high value members
- Connects with first time customers, explaining how the games are run
- Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
- Take part in the daily safe count ritual

**Qualifications**:

- A fantastic personality
- Numerical ability; able to calculate mentally and very quickly. We will help you practice.
- Any gaming or customer facing experience would be a bonus
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information
- Flexible hours - both full and part time
- Full training for many roles
- Competitive pay, tips, incentives and paid breaks
- Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more
- 50% discount across food and soft drinks to enjoy with up to three friends (across Mecca too)
- Dedicated Career Pathway to support you in learning new skills
- Opportunity to complete a funded Apprenticeship
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Uniform provided
- £10.85 Per hour + TIPS

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview

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