ER Specialist

Do you enjoy the Employee Relations (ER) side of HR? Then look no further, we have the role for you to join our growing People team as we look for another ER Specialist

This role is a Fixed Term Contract for up to 12 months

Did you know Tenpin is not just about Bowling...? We are about all thing’s entertainment  Arcade Machines, Pool Tables, Cocktails, Pizza’s, and Burgers Oh and not forgetting our Karaoke Rooms and Escape Rooms. We have something for everyone to enjoy, whatever the occasion.

A career at Tenpin is like no other. Build Your Future. The opportunities are endless, and the benefits are pretty cool too

The Role

As an ER Specialist, you will

• Offer guidance on employment related matters such as contracts, employee relations, and HR issues, ensuring alignment with company policies, legislation, and best practices.
• Provide specific advice on managing performance, conduct, grievance, probation, and absence issues, overseeing formal employee relations processes when required.
• Support disciplinary and grievance investigations by advising on meeting conduct, drafting questions, reports, and correspondence to ensure a fair process.
• Ensure comprehensive documentation for all HR processes, including letters and reports, while maintaining up-to-date records in the HR system and case management tracker.
• Build effective relationships with sites to promote strong employee relations and advise on proactive measures based on emerging employment trends.

Adaptability, resilience, and initiative are crucial, alongside a commitment to exceptional customer service. Monitoring employment trends and recommending proactive measures are also key responsibilities.

Skills You Need

• At least 1 year's experience with complex Employee Relations cases, including Investigations, Disciplinaries,  Grievances, Long Term Sick and Tribunal stage.
• Experience within the Retail, Hospitality or Leisure industry 
• Experience coaching and influencing managers and senior management
• Strong commercial approach and business understanding
• Excellent time management, organised, and the ability to meet deadlines
• CIPD Level 5 qualified

Our Fantastic Benefits

• 33 days holiday (including Bank Holidays)
• Enhanced Maternity, Paternity, Adoption leave 
• Enhanced pension contribution – 5% joint contribution
• Discretionary Bonus Scheme 
• Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
• Free Bowling 
• Medicash
• Employee Assistance Programme 
• Free counselling
• Life assurance (4x annual salary)
• Birthday off
• Free on site parking

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

What Happens Next?

Ready to grow your career with us? Click apply and complete our quick 2-minute application.