Business Development Manager

4 weeks ago

Caerphilly, United Kingdom phs Group Full time

Business Development Manager

PHS Besafe

This is a great opportunity for a talented salesperson to join phs Besafe who are one of the leading suppliers in flexible and reliable managed workwear and unique commercial laundry services, ideal for industrial businesses looking to relieve the pressure of managing staff workwear.

Core Purpose

To develop and maintain a profitable customer base within a defined geographical area and maximise all revenue streams for PHS Besafe products and services. To solely focus on 100% New Business. Effective territory management will ensure you achieve maximum productivity and efficiency. Thorough comprehensive knowledge of all sectors of the PHS Besafe Rental and Sales product offering, to deliver and achieve new business targets. To maximise Sales and Rental opportunities negotiated by the Head of Sales and/or Key Account Managers that require agreement at a local level within your defined geographical area. Effective territory management, ensuring you are covering all areas on a regular basis by managing your time effectively. Requirements include all aspects of prospecting for additional business and prompt response to all Head Office incoming leads or enquiries. Utilising your skills and questioning techniques to identify and deliver new sales contracts in line with our products and services. Close communication with all internal functions such as Depots that service your defined geographical area, the internal back office and warehouse teams is critical to ensure your new customer targeting is in line with our Operational capabilities and in consideration with Depot routing priorities. Work with and support the retention effort in conjunction with the Customer Support Team within your territory. Record all minutes of existing customer meetings and circulate appropriately to all parties for information and for action points. These must also be stored appropriately in our customer files on our Besafe Network. All quotations are to be submitted in line with the Salesforce Matrix, any deviation from these price levels to be approved by the Head of Sales. Service Level Agreements (SLAs) to be reviewed with Head of Customer Support and maintained on regularly to ensure they are in line with current service requirements and expectations. All activity including phone calls made, appointments made/attended, quotes raised and sales made must be recorded accordingly on Salesforce.

Key Tasks

Professionally represent the PHS Besafe Sales and Rental Story in your territory. Maximise your territory’s contribution to achieve Sales Targets via 100% New Business. Plan each working day effectively to ensure maximum productivity. Adhere to income priorities as communicated by the business ‘Sales Strategy’. Complete all contract paperwork accurately and in full to ensure a smooth setup and excellent customer experience. Work with the Customer Support teams when you require National Key Account intervention. Maintain accurate records on personnel, locations, contact numbers, for your customer base. Work with the laundry Depot Manager and staff to identify new business opportunities and route priorities. Manage your journey plan for each period to ensure that your new business and customer coverage achieves your target. Respond to deviations from the agreed plan Respond to new Head Office Incoming Leads in a timely and professional manner. Ensure regular and determined prospecting for New Income streams as part of your period planning. Liaise with Head of Customer Support to deliver precise reporting on Contractual Attend regular 1-2-1’s and Sales meetings as required by the Head of Sales.

Skills and knowledge required

Clean driving license. Appropriate level of IT skills for the Microsoft Office suite, ABS and Salesforce programme. Ability to communicate with customers and prospects both verbally and in writing. · Sound knowledge of company products and services. Ability to plan your time efficiently and effectively. Knowledge of the protective clothing Industry and laundering. Commercially aware and able to understand financial information using it to help deliver profitable and sustainable sales. Adaptability in the workplace. High level of commitment and ability to work at a fast pace with a sense of urgency. Creative approach to territory management

In return for your commitment and expertise, you will get:

Base salary of £35,000 and OTE of £55,000 Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays We offered accredited ILM Training inhouse and external training. Over £1000 savings and discounts with PHS Perks. Buy and sell holiday scheme Ongoing development and career opportunities

If you want a career with a well-established company, where you’ll be appreciated for the quality of your work, we would love to hear from you. 

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