National Account Manager

1 month ago

Kent, United Kingdom Dee Set Full time

We have an excellent opportunity for a National Account Manger to join our fast growing and friendly company

Tactical Solutions are a Multi award-winning field marketing agency, who currently hold the title of Agency of the Year, consisting of dedicated and passionate people delivering unrivalled results and return on investment for some of the biggest brands in FMCG.

Are you passionate about supporting big brands in FMCG?

Are you passionate about networking and building relationships with existing and potential customers?

Role and Responsibilities:

The role will require involvement in all aspects of the Account Management role, to enable a high degree of support to the Account Team and to provide the job holder with valuable development and progression opportunities within Client Management activity.

  • Support the Channel Controller, Head of Channel
  • Deliver annualized revenue targets
  • Deliver annualized profit targets
  • Manage and grow a portfolio of clients and exceed customer expectations and service levels
  • Be able to analyse and interpret data and convert this into customer selling stories whilst being able to report results in a proactive manner
  • Understand customer and category planning whilst developing long-term Joint Business Plans to drive brand growth
  • Write and present reports to clients in association with the Account Team
  • Prepare field communication documents
  • Deal with day-to-day issues from the field that are client related
  • Communicate directly with the client on key issues that have been agreed by Business Unit Controller
  • Support client planning process, when required and attend client briefings
  • Potentially manage in-direct reports in the wider client team
  • Be able to think strategically to develop the customer journey
  • Where appropriate assist onboarding of new customers
  • Network effectively within customers ensuring Tactical Solutions brand is known across all brands and divisions
  • Proactively update Customer Contact database with all existing and new contacts
  • Deliver all internal paperwork and policies and procedures to agreed deadlines and standards
  • Utilize senior contacts to gain traction/momentum

Qualifications, Skills & Experience

  • Excellent communication and presentation skills
  • Proven track record of managing clients and customer portfolio
  • Experience of working in the FMCG category
  • Commercial acumen
  • Organisational and Time Management skills
  • Able to work well under pressure and to strict deadlines
  • IT skills – Excel / PowerPoint

What is in it for you?

  • Company car, plus fuel card
  • Laptop and mobile phone 
  • Healthshield 
  • 4 x annual life assurance
  • Pension
  • 30 days holiday including bank holidays - holidays will rise with length of service
  • Love2shop card
  • Bonus incentives

 

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