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Senior Account Manager
2 months ago
Senior Account Manager - Events Agency. - EVENT AGENCY REQUIRED
Flexible Hybrid Working - KENT
£47k-£55k
Are you an experienced Senior Account Manager with a passion for managing unforgettable events? This is a fast paced and exciting role providing the opportunity for occasional national and international travel working alongside a fun and experienced team. We’re looking for someone who is knowledgeable about the industry and its trends and is excited to embrace new technology.
You will be part of a team that delivers world class events, and you will be responsible for maintaining and building working relationships with our wonderful client, who has a fantastic reputation for great customer service.
Benefits:
- Great compensation package.
- 25 days' annual leave plus public holidays, company closure over Christmas plus a personal birthday.
- 3 days volunteering leave.
- Pension Scheme.
- Hybrid working 2/3 days in the office.
- We also promote opportunities to get involved in broader workstreams that add to our work culture and many reward and recognition programmes.
The Senior Account Manager will work together with the wider Client Services team to contribute to and support the strategy and growth of clients and prospects.
- Protecting our heritage yet introducing positive change and new ways of thinking.
- You will be self-motivated, passionate about detail and process and inject creativity and trends into our events.
- You will value your existing client relationships and demonstrate great skill in gaining their confidence and developing strong relationships with new clients.
- Keeping your manager informed and working collaboratively will be a natural part of your role.
- Ambitious to progress and help be an integral part of the growth and reputation of the business.
Key Responsibilities & Accountabilities:
- To strategically oversee and support multiple concurrent event projects and their budgets while growing client relationships.
- Responsible for supporting and managing key account deliverables against the scope of work, across a range of clients and industry sectors.
- Responsible for maintaining and growing existing clients and working within the Commercial Team on new business.
- Identifying areas of collaboration with all internal departments.
- Add value to the existing team with industry knowledge and share best practice and policy development.
- Being commercially aware and accountable for your own projects’ profitability while looking for the next new business, repeat business, up-selling or cross-selling opportunity.
- Raise the profile of the event offerings.
Skills and Experience:
- A degree or equivalent vocational experience/qualification.
- Involved in on-going professional development.
- Fully literate in Microsoft Word, Excel, Power Point and Outlook.
- Experience in using financial management systems and CRM systems.
- Experience of working within a high performing events team.
- Familiarity with pitch / proposal preparation process and competing for new business.
- The highest levels of account handling / client relationship expertise.
- Team leadership and strategic skills.
- Creative and innovative approach.
- Calm under pressure.
- Self-motivated and driven.
- Confident and positive attitude.
- Team player.
- Ability to understand client objectives and interpret them to develop an integrated event strategy.
