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Detention Custody Officer

4 months ago

Lincoln, United Kingdom Mitie Full time

Join us and help deliver the exceptional, every day.


Detention Custody Officer (DCO) – Swinderby RSTHF

 £26,.54.​ per annum 

42 hours per week

24 hour service, days a year.

Rolling Shifts covering both days and nights, working a 4on/4off pattern.

We're looking for respectful, caring people to join our teams.

Are you looking for a new role where you can genuinely make a difference to people's lives?

Care & Custody is one of the leading providers of outsourced public services in the UK. We're looking for respectful, diligent and caring people to join our team of In country Detention Custody Officers (ICE DCO).

Our philosophy is all about delivering brilliant service to the people in our care and creating great training, development and career opportunities for the people we employ. We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. 

The Role

Detention Custody Officer - Immigration Services- Swinderby RSTHF, Near Lincoln. 

Working as a DCO within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents. This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we'll support you throughout your time to grow and develop.

You role will include caring for people who are detained at our centre based in Lincolnshire.

If you're the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.

You'll spend time people who have been detained for immigration matters, providing support whilst maintaining high standards of security and safety, and promoting the welfare and decency of residents in your care.

Your working time will require you to cover both day shifts with varying start and finish times and nights shifts.

No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people would be an advantage.

You'll begin your Care & Custody career completing a 4 week initial training course. Please note that this course may be in a separate location to the role. This will develope the skills needed to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

Qualifications

Essential Criteria

UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.  Valid and in-date passport, with no restrictions on your stay in the UK (A valid visa in an expired passport cannot be used to prove right to work in the UK, you must provide a biometric residence permit alongside an in-date passport.  Continuously resided in the UK for the previous 3 years with no more than 3 months spent overseas at any one time.  Specific driving compliance is attached to this role.  Full UK manual driving licence with at least 12 months post qualifying experience.  Fewer than 7 points on your UK Driving Licence.  Have not been subject to a driving ban within the last 5 years (from date of ban ending)  Not currently bankrupt  The position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC). 

Additional Information

The training courses will last 4 weeks and will commence throughout . Attendance is compulsory during the 4 weeks.

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Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.