Operations Manager

2 weeks ago

WestonsuperMare, United Kingdom First Bus Full time

Job Title: Operations Manager

Location: Weston-super-Mare

Are you looking for a new and exciting challenge in your career? Are you looking for progression in your career? If so, we have the perfect opportunity for you here at First Bus

Here at First Bus, we are one of the UK's largest bus operators and we're going through an exciting transformation. We're investing in our colleagues, our customers, and new state-of-the-art buses.

We are currently looking for an experienced Operations Manager who possess great commercial and people management skills, to manage operations at our Weston-super-Mare Depot. 

You will be responsible for managing an operation with over 400+ employees (this is currently increasing) including Front Line Managers and Bus Drivers. This is an exciting time to join the business as we are currently going through a big change with branding and with the company becoming more environmentally friendly with our fleet of vehicles.

Key Accountabilities & Responsibilities

To develop trusting working relationships amongst all colleagues by being visible around the depot, engaging with drivers, local management team and all departments To lead colleagues through processes of continuous improvement, encouraging ideas and innovation, and recognising achievement To engage and develop an effective working relationship with recognised trade union representatives and officials. To lead, inspire and motivate colleagues within your areas of responsibility. To be the lead Site Responsible Person for all aspects of depot compliance and governance To ensure safe, punctual, reliable, and cost-effective delivery of services To manage exceptions, but then to utilise continuous improvement to reduce the number and impact of those exceptions. To deliver excellent customer experience by analysing leading and lagging indicators (e.g., complaints, contacts, feedback, commendations) and acting upon insights To deliver agreed plans and budgets, including established level of service and service quality

Skills / Experience

Previous management experience (within the bus/transport industry preferred, but not essential) Previous Transport Manager qualification is desirable, but not essential – but would be willing to obtain the qualification once in the role. Creativity: the ability to problem-solve in a creative, yet structured, manner Ability to maintain a view of the big picture yet have a depth of knowledge of the detailed day-to-day requirements of running a depot. Analytical mindset and ability to extract insights from data. Ability to lead and inspire people to seek and follow operational best practice.

Rewards & Benefits

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass Cycle to work scheme 25 days' holiday + bank holidays Pension scheme and chance to buy discounted First Group shares Enhanced maternity / paternity pay Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

  • Operations Manager

    6 days ago

    Weston-super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title:Operations ManagernReports to:Operations Director/Head of OperationsnLocation:Weston-Super-MareRole Overview:Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    2 weeks ago

    Weston-super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    1 week ago

    weston-super-mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    3 days ago

    Weston-super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Reports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Reports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    2 weeks ago

    Weston-super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    5 days ago

    Weston-Super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations Manager Reports to: Operations Director/Head of Operations Location: Weston-Super-Mare Role Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high...

  • Weighbridge Operator

    4 weeks ago

    Weston-super-Mare, United Kingdom North Somerset Council Full time

    Job description NSEC in partnership with North Somerset Council is responsible for collecting recycling and waste from over 90,000 homes and commercial businesses across North Somerset, along with managing Household Waste Recycling Centres at Backwell, Portishead and Weston. We are seeking a professional Weighbridge Operator to support the companies Waste...

  • Operations Manager

    17 hours ago

    Weston-Super-Mare, Somerset, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations Manager You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Reports to: Operations Director/Head of Operations Location: Weston-Super-Mare Role Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, Somerset, United Kingdom IGA Talent Solutions Full time

    Job Description Job Title: Operations Manager Reports to: Operations Director/Head of Operations Location: Weston-Super-Mare Role Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, Somerset, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations Manager Reports to: Operations Director/Head of Operations Location: Weston-Super-Mare Role Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high...

  • Operations Manager

    5 days ago

    Weston-Super-Mare, UK, North Somerset, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations ManagerReports to: Operations Director/Head of OperationsLocation: Weston-Super-MareRole Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high safety...

  • Operations Manager

    2 weeks ago

    Weston-Super-Mare, Somerset, United Kingdom IGA Talent Solutions Full time

    Job Title: Operations Manager Reports to: Operations Director/Head of Operations Location: Weston-Super-Mare Role Overview: Ensure safe, punctual, and cost-effective delivery of services, exceeding customer expectations, and maintaining compliance with policies and legislation. Act as the local representative, fostering community engagement and high...

  • Telehandler Operator

    1 month ago

    Weston-super-Mare, United Kingdom Sphere Solutions Full time

    **Sphere Solutions **are looking for **1 **x **Forklift Operator** in **Weston-Super-Mare.** The position is available to start asap for long term work. **What's required;** - Valid and in date CPCS or NPORS Card - PPE (High Vis, Hard Hat & Steel Toe Cap Boots) **Job Details;** - Forklift operator on construction sites - Helping the site management team...

  • Skilled Operative

    2 days ago

    Weston-super-Mare, United Kingdom ATM Ltd Full time

    **Grounds Maintenance / Landscaping Operative - Weston-Super-Mare** We are recruiting for multiple Grounds Maintenance, Landscaping and Site Clearance Operatives to join the ever-growing team on a full time, permanent basis! **Duties** - Carry out grounds’ maintenance, landscaping and vegetation management tasks for key contracts - Grass cutting,...

  • Skilled Operative

    4 weeks ago

    Weston-super-Mare, United Kingdom ATM Ltd Full time

    **Skilled Operative - Weston-Super-Mare** We are seeking to recruit several Skilled Operatives who can work on their own initiative to carry out scheduled workings on a variety of sites. ATM is one of the UK’s leading landscaping, highway maintenance, fencing and vegetation management/maintenance contractors. **Duties** - Key member of the site...

  • Skilled Operative

    1 month ago

    Weston-super-Mare, United Kingdom ATM Ltd Full time

    **Skilled Operative - Weston-Super-Mare** We are seeking to recruit several Skilled Operatives who can work on their own initiative to carry out scheduled workings on a variety of sites. ATM is one of the UK’s leading landscaping, highway maintenance, fencing and vegetation management/maintenance contractors. **Duties** - Key member of the site...