Clinical Admin Support

4 weeks ago


Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

Job summary

The post holder will provide a high level, efficient, comprehensive and confidential admin support service to the Nottingham City and County South Crisis Team within Adult Mental Health

This role requires an experienced individual who has a flexible approach to work and the ability to prioritise and work on their own initiative.

Main duties of the job

See detailed job description attached. This role will be based at the Highbury Hospital.

To ensure performance is monitored and in keeping with the standards. To complete audits relating to team performance.

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

#TeamNottsHC

Job description

Job responsibilities

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This will include maintaining patient related records/databases making appointments and preparing correspondence.

See detailed job description attached.

Person Specification

Qualifications

Essential

Minimum OCR/RSA II typing/word processing or equivalent NVQ2 Business & Administration or working towards

Desirable

ECDL or equivalent NVQ2 Business & Admin or working towards

Experience

Essential

Experience of working in an office/reception environment

Skills

Essential

Good verbal / written communication skills Excellent IT skills and knowledge of IT systems Excellent telephone manner

Desirable

SystmOne / RIO

Other

Essential

Awareness of confidentiality requirements Ability to work as part of a team

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork o All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

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