Clinical Admin Support

2 weeks ago


Nottingham, Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen to join the therapy team in the role of a clinical admin support, at Ruddington Manor.


The therapy team is led by a Registered Mental Health Nurse and consists of physiotherapists, occupational therapist, RMN and assistant practitioners.


The NHS floor at Ruddington Manor is a 25 bed assessment and rehab unit for older adults who require a further period of assessment and/or rehab before their discharge destination is identified.


The team provides therapeutic input, assessment and rehab for older adults who have recently been discharged from acute hospital settings.

The team supports individual and their carers/family to achieve their rehab goals and plan discharge. This can be home with a package of care, or long term care in a residential or nursing home.


This role requires an experienced individual who is able to work effectively in a fast-paced environment and communicate effectively with a variety of external stakeholders (social workers, care agency, transport, care home team, ADF team and family members of our patients).


We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.


We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences.

We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

Please see attached Job Description for full details.

Provide an efficient secretarial/administration/reception support service. To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.

To ensure patient admissions/discharges are processed and to timely input, update, maintain information and resolve queries on the patient database.


To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing as well as general administration support services.

To deal with requests and enquiries and forward them to the relevant team member.

Taking MDT notes and recording on Systm1

Working with clinical team to keep patient flow spreadsheet up to date and share with relevant teams.

Managing phone calls - including weekly update telephone calls to nominated family members

Liaising with Ruddington Manor care team to ensure actions from MDT and handover are met

Booking transport

Arranging home visits and access visits

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