Internal Account Manager

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom Pendragon Group Full time

Internal Account Manager – Vehicle Rental – Dealer

Pendragon Vehicle Management

£22,381 basic salary with £9,000 bonus, pension, critical illness pay, life assurance, 23 days holiday plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

Due to the continued growth within the daily rental department an exciting opportunity has arisen for an Internal Account Manager to join the team. The successful candidate will effectively manage our portfolio of dealerships and have a firm focus on increasing the usage of PVM daily rental within the Pendragon dealer network. This is very much a proactive role, and we expect you to be engaging with dealers on an ongoing basis to educate them on the products we offer and get them onboard and renting

What does the role of Internal Account Manager involve

Achievement of annual business turnover, margin and rental days targets Build key relationships to enable a smooth service delivery for each dealership Ownership of the day to day management for the dealer network, to include, placing reservations, processing damage, fines and billing Work with the rental operations team to ensure that the dealer experiences the best and most appropriate level of support and service and that ultimately to the dealer reflects a single joined up team approach Analysis of sales data, including customer data to track trends in both their profile and usage Provide regular feedback on market news and competitor information Ensure the CRM system is used to capture all existing customer activity and also records the
status of all dealers Generate management reports as required that will include, current portfolio revenue, identifying risks and opportunities with action plans to support

What do you need to succeed in the role of Internal Account Manager

Sales experience within vehicle rental preferred however it’s equally important for us to see
your ability to take responsibility for your own performance and your desire to be successful The ability to efficiently plan and manage your time The ability to work in a fast paced, competitive environment You will also need to show a high level of resilience and confidence and a commitment to continuous improvement of productivity, quality and efficiency, leading to improved service for our dealers Excellent verbal, written, presentation & communication skills at all levels of the business Self-motivational with the ability to challenge the status quo, and research and offer suggestions for improving efficiency or dealer experience IT literate, with excellent Microsoft Office skills (Excel in particular) and an emphasis on using technology to be effective and productive

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others. If this sounds like a perfect fit for you, then apply today and join our journey in driving beyond the possible.

Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.


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