International Account Manager

4 weeks ago

London Area, United Kingdom JAC Recruitment Full time

Oriental Foods Brand Company seeks for International Account Manager

Job title: International Account Manager


Contract type: Full time permanent

Location: Hybrid: Office 3 days/WFH 2 days

Reporting to: Head of Sales

Salary: 40-45K GBP


Role Summary:

They are looking for an account manager to drive their brand forward in group of their European territories. The portfolio stretches across multiple countries and is primarily made up of wholesale distributor customers that deliver into a mix of health food retailers and national supermarkets. The portfolio also includes several manufacturer customers.


1. Maintaining close relationships with customers and Understanding your customers’ markets, cultures and trends

2. Analysing information (company data, customer data and market data) to identify opportunities and draw up plans for execution.

3. Maximising their brand presence in key territories to communicate their values of

· Protecting the ecosystem we live in

· Promoting Traditional and Sustainable foods with integrity

· Providing for future generations


The responsibilities and tasks that the role involves revolve around the 3 points stated above.

1. Relationships

· Maintaining a good understanding of trends, and industry movements in key markets

· Maintaining adequate and consistent communication with customers to help keep their brand and the Organic agenda at the front of their minds.

· Arranging meetings and visits where beneficial

· Managing customer official documentation

· Managing and responding to account queries

· Heading up complex projects or issues related to your customers


2. Analysis and Execution

· Tracking sales vs budgets

· Analysing company sales data to draw insights for your own portfolio. Gap-analyses, cross-selling, up-selling.

· Introducing new products and create and oversee successful launch plans with customers

· Arranging appropriate promotion plans and marketing activities maximise sales in line with their brand or customer promotional and marketing plans

· Managing promotional and marketing spend in line with forecasted budgets.


3. Communication

· Working closely with the Sales Office Team to help deliver a fantastic and positive customer experience at all stages of the sales process.

· Working closely with the Supply Chain team by analysing sales and providing forecasts, where necessary, to ensure stock availability for launches and promotions whilst keeping wastage to a minimum.

· Communicating and implementing price increases

· Discovering and creating new business opportunities to further our Organic impact

· Helping in the planning and organising of customer trade shows in various countries.

· Advocate and helping deliver the International newsletter, a bi-monthly communique to all international customers that updates them on recent their events. For example, new launches, campaigns, item assets.

· Helping to raise accessibility and visibility of their webpage in the international community.


Travel involved in this role:

· Visits to customers: Potentially once a month. Duration dependent on goals and territory.

· Trade shows 2/3 times per year, sometimes exhibiting, and other times attending.


Qualifications, Experience:

· Relevant academic qualifications (A level, Degree, professional etc)

· Strong background in the Organic and Natural Foods Industry, with experience of selling similar products to the their brand range

· Proven track record of achieving sales results and meeting targets in similar market sectors

· Prior sales experience with International wholesalers (ideally 2 years)


Skills / Aptitude:

· Highly numerate and skilled with data analysis / reporting

· Good general office skills on Microsoft products:

o MS Excel, MS Powerpoint, MSTeams

· Self-motivating, entrepreneurial drive

· Confident, assertive and good negotiator

· Organised with the ability to manage priorities

· Honest and ethical

· Team player and a good listener

· Interest in cooking a wide range of cuisines and environmental / sustainable issues


Other criteria

· Fluent English required.

· French and/or Spanish would be beneficial. Other languages welcome.

· Able to travel around the UK and abroad as needed

· Living within manageable commute to Acton, London.


Benefits

· Salary on application dependent on qualifications and experience.

· 20 days holiday per annum, increasing to 25 days after 3 years’ service

· Discounted staff food purchase

· Employees using their own personal vehicles are reimbursed for business use.

· 16 volunteering hours for their arranged community and charity activities.

Working Hours and Salary Range

· Monday to Friday 8.30 – 5.30, with one hour unpaid for lunch


Salary: 40-45K GBP No commission

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