Deputy Practice Manager
4 weeks ago
Job summary
Anopportunity has arisen to join our team to provide maternity cover for our Deputy Practice Manager
HolmesChapel is a semi-rural practice in East Cheshire, part of the Congleton andHolmes Chapel (CHOC) PCN.
We are a5-partner, property owning business, employing salaried GPs, Advanced NursePractitioners, and a full complement of practice nursing staff. We have a Management team of Business Manager, Deputy Practice Manager, Operations Manager, Nurse Lead Reception Manager as well as support from a Finance Assistant and Patient Experience Lead plus an administrativeteam of over 40 staff. We are also a dispensing practice.
We have anexpanding list size, currently just under 13000, with a recently extended andcompletely refurbished health centre.
We are atraining practice, with a long-established record of training GP SpecialtyTrainees, FY2 doctors, medical students and more recently supporting thedevelopment of Non-Medical Prescribers and mentorship of Advanced ClinicalPractitioners.
We are ratedCQC Good with high QOF achievement.
Main duties of the job
Prioritiesfor the role include but not limited to:
- Line Management of the Reception Manager and their team of receptionists and administrators, Document Management team, and to cover management of the wider team where required
-Improvingthe patient experience including a focus on access
-Managementof practice staff and ensuring a happy, balanced, stable workforce
- Supporting overall compliance with CQC
-Liaisonwith local bodies such as PCN/ICB where required
- Overall management of the day to day running of the practice
- Overseeing Appointments with the support of the Reception Manager
- Management of holidays and GP rota as well as administering the Holiday toolkit
-Management of sickness and ensuring return to work completion with support of the Management team
- Management of day to day HR issues as well as recruitment, induction, grievance and general performance meetings
- Completion of CQRS claims including running searches to complete the claims
- Completion of quarterly DES and LES claims including running searches and completion of claim
- Friends and Family submissions to deadlines
-HRmanagement supported by an HR advisory company
- Completion of searches to support Qof in conjunction with the Nurse Lead and GP Qof lead
- Ensure all HR files are up to date and within required compliance to policy
- Cover for the Practice Business Manager as required
About us
Holmes Chapel Health Centre is a busy medical practice with an expanding list size and a stable partnership. We offer a competitive salary as well as the opportunity to join the NHS pension scheme
We employ over 50 administrative and clinical staff and as part of the local PCN we also have on-site Mental Health Practitioners, Paramedics, Social Prescriber, First Contact Physiotherapy, Clinical Pharmacist and an in-house dispensary.
We have weekly Practice Management meetings, and with a long term stable partnership we are a friendly, welcoming place to work.
The partners are encouraging of personal development and have supported the training and upskilling of employees as a matter of course.
Job description
Job responsibilities
To support the Practice Business Manager in the day to day operation of the practice
Leading and managing the Reception, Admin and Document Management teams
Ensuring and outstanding patient experience whilst complying to all CQC regulations
Operating within budget requirements
Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches
Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures
In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets
Overall responsibility for holiday planner and GP and clinical rota
Complete practice inductions and ensure paperwork all up to date and compliant
Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments
In the absence of the Practice Business Manager deputise to lead the Management team and the practice
Person Specification
Experience
Essential
Experience of working with the general public Experience of working in Healthcare or Primary Care Experience with NHS IT systems EMIS, QOF , CQRS Experience of managing budgets and expenditure Experience of performance management Experience of leading change and successfully implementing such change Experience of workforce planning, managing teams including appraisal of staff, disciplinary procedures and staff development. Completion of team inductions
Desirable
Knowledge of CQC policies and procedures Experience of chairing meetings, producing agendas and minutes.
Skills
Essential
Excellent written and verbal communication skills Flexibility to work outside of core office hours DBS check Full UK driving license
Desirable
Leadership or management qualification
Qualifications
Essential
General Practice or Healthcare Experience
Desirable
AMSPAR Practice Management qualification-
Deputy Practice Manager
4 weeks ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full timeJob summary Anopportunity has arisen to join our team to provide maternity cover for our Deputy Practice ManagerHolmesChapel is a semi-rural practice in East Cheshire, part of the Congleton andHolmes Chapel (CHOC) PCN.We are a5-partner, property owning business, employing salaried GPs, Advanced NursePractitioners, and a full complement of practice nursing...
-
Receptionist / Patient Care Coordinator
7 months ago
Holmes Chapel, United Kingdom Holmes Chapel Dental Practice Full time**A fantastic opportunity has become available for a Patient Care Coordinator.** The position is at our modern, welcoming practice in the village of Holmes Chapel in Cheshire. The successful applicant will be front of house at our reception desk, as an assistant and advisor to our patients. Our team of enthusiastic, dedicated healthcare professionals looks...
-
Animal Practice Front Desk Associate
2 weeks ago
Holmes Chapel, Cheshire East, United Kingdom VC Evidensia UK Full timeAbout the JobWe are looking for a highly organized and communicative Veterinary Receptionist to join our team at Cheshire Pet in Holmes Chapel. The successful candidate will be responsible for managing the day-to-day operations of our front desk, ensuring seamless communication between our veterinary team and clients.Your key responsibilities will...
-
Holmes Chapel, Cheshire East, United Kingdom VC Evidensia UK Full timeWe are currently seeking a skilled and enthusiastic receptionist to join our team at Cheshire Pet, a purpose-built veterinary clinic in Holmes Chapel. As an Evening and Weekend Vet Receptionist, you will be responsible for providing excellent customer service, managing front desk operations, and supporting our veterinary team.This is a 31-hour permanent...
-
Senior Process Safety Manager
4 days ago
Holmes Chapel, Cheshire East, United Kingdom CURE TALENT LIMITED Full timeJob OverviewWe are delighted to collaborate with a global manufacturing company embarking on significant growth plans, including the introduction of brand-new industrial chemical processes. This expansion will result in increased use of flammable gases, elevating the site's risk profile.This newly created role requires a Senior, Lead or Manager-level Process...
-
Patient Experience Lead
7 months ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full timeThis role reports into the Practice Business Manager and is part of the wider Practice Management team. The key part of the role is ensuring outstanding patient satisfaction across the Practice by Managing all patient queries and concerns that have not been resolved by the Reception team. Responding to patients on the phone and in writing and investigating...
-
Maintenance Supervisor
6 months ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full time**Holmes Chapel Health Centre** **Job Description - Maintenance Supervisor** **JOB TITLE: Maintenance Supervisor** **REPORTS TO: Practice Business Manager** **HOURS: As per contract** **Job summary**: Working under the direct supervision of the Practice Business Manager, and strictly in accordance with specific practice guidelines and protocols. **Job...
-
Medical Receptionist
4 weeks ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full timeJob summary We are looking for a professional, highly effective and personable medical receptionist to join our friendly team.You must possess good attention to detail and work to a high standard.Within this role, you will be expected to deal with patients face to face and on the telephone answering a wide variety of queries, you will be involved with...
-
Finance Assistant
7 months ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full timeProcess purchase invoices to be ready for payment authorisation before the payment due date and subsequently produce remittance advice notes and send these to suppliers. Raise sales invoices and send these to customers Monitor accounts for non payment and delayed payment Make ledge entries and ensure all entries are posted correctly to the accounting system...
-
Medical Receptionist
4 weeks ago
Holmes Chapel, United Kingdom Holmes Chapel Health Centre Full timeJob summary We are looking for a professional, highly effective and personable medical receptionist to join our friendly team. You must possess good attention to detail and work to a high standard. Within this role, you will be expected to deal with patients face to face and on the telephone answering a wide variety of queries, you will be involved...
-
Front Desk Healthcare Professional
4 days ago
Holmes Chapel, Cheshire East, United Kingdom Holmes Chapel Health Centre Full timeResponsibilities and TasksThis role involves receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. It also requires providing a wide range of administrative support within the Health Centre to facilitate safe, effective and efficient patient care to the...
-
Healthcare Reception Specialist
4 weeks ago
Holmes Chapel, Cheshire East, United Kingdom Holmes Chapel Health Centre Full timeAbout UsHolmes Chapel Health Centre is a thriving rural practice serving 12,500 patients. We pride ourselves on delivering high-quality patient care and promoting a positive work-life balance for our staff.Job ResponsibilitiesRespond to patient inquiries and provide effective solutions in a timely mannerManage front desk operations, including phone calls,...
-
Front Desk Support Associate
4 weeks ago
Holmes Chapel, Cheshire East, United Kingdom Holmes Chapel Health Centre Full timeJob DescriptionWe are seeking a dedicated and experienced Medical Receptionist to join our team at Holmes Chapel Health Centre. As a front desk team member, you will play a critical role in delivering exceptional patient care and administrative support.About UsHolmes Chapel Health Centre is a dynamic rural practice serving 12,500 patients. We offer a...
-
Medical Office Coordinator
4 weeks ago
Holmes Chapel, Cheshire East, United Kingdom Holmes Chapel Health Centre Full timeJob OverviewWe are seeking a highly skilled and professional Medical Receptionist to join our team at Holmes Chapel Health Centre. As a key member of our front desk team, you will play a vital role in providing excellent patient care and administrative support.About UsHolmes Chapel Health Centre is a rural practice serving 12,500 patients with a dedicated...
-
(High Salary) Senior Process Safety Engineer
2 weeks ago
Holmes Chapel, United Kingdom Cure Talent Full timeWe are delighted to partner with a global manufacturing company entering a significant growth phase.Their exciting plans include the introduction of brand-new industrial chemical processes, resulting in the use of more flammable gases that will increase the site's risk profile.As a result, we have a newly created role for a Senior, Lead or Manager-level...
-
Lead Process Safety Engineer
3 weeks ago
Holmes Chapel, United Kingdom Equalengineers Full timeWe are delighted to partner with a global manufacturing company entering a significant growth phase.Their exciting plans include the introduction of brand-new industrial chemical processes, resulting in the use of more flammable gases that will increase the site's risk profile.As a result, we have a newly created role for a Senior, Lead or Manager-level...
-
Senior Process Safety Engineer
4 weeks ago
Holmes Chapel, United Kingdom CV-Library Full timeWe are delighted to partner with a global manufacturing company entering a significant growth phase. Their exciting plans include the introduction of brand-new industrial chemical processes, resulting in the use of more flammable gases that will increase the site’s risk profile. As a result, we have a newly created role for a Senior, Lead or...
-
Process Safety Engineer
4 weeks ago
Holmes Chapel, United Kingdom CV-Library Full timeWe are delighted to partner with a global manufacturing company on an exciting opportunity for a Process Safety Engineer to play a pivotal role in ensuring the safety and integrity of industrial chemical processes. The successful candidate will be responsible for preventing incidents such as fires, explosions, toxic releases and equipment failures by...
-
Lead Process Safety Engineer
3 weeks ago
Holmes Chapel, United Kingdom EqualEngineers Full timeWe are delighted to partner with a global manufacturing company entering a significant growth phase. Their exciting plans include the introduction of brand-new industrial chemical processes, resulting in the use of more flammable gases that will increase the site’s risk profile. As a result, we have a newly created role for a Senior, Lead or Manager-level...
-
Lead Process Safety Engineer
3 weeks ago
Holmes Chapel, United Kingdom EqualEngineers Full timeJob Description We are delighted to partner with a global manufacturing company entering a significant growth phase. Their exciting plans include the introduction of brand-new industrial chemical processes, resulting in the use of more flammable gases that will increase the site’s risk profile. As a result, we have a newly created role for a Senior, Lead...