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Customer Liaison Officer

3 months ago

Sittingbourne, United Kingdom KHR - Recruitment Specialists Full time
We are currently working with a leading specialistbusiness based in rural Sittingbourne.

Due togrowth, they are seeking a Client Liaison Officer to join theircustomer services department working in their laboratoryenvironment.

Responsibilities willinclude:

Ensure all queries and calls aredealt with in a professional, accurate and timelymanner.
Manage customer and lab requirements using theLaboratory Information Management System (LIMS).
Ensurecouriers perform collections for customer samples.
Ensureall work is carried out to the highest standard.
Liaisewith the team to ensure all reports are sent to the client ontime.
Ensure that clients are kept up to date withupdates and changes.

The ideal candidate willbe able to demonstrate:

Excellentcommunication skills and be confident when dealing withcustomers.
Be able to work within set targets and goals,and be able to manage expectations.
Have a good eye fordetail and understand fully the business processes.
Beable to work well in a team, with an open, honest and approachablecharacter.

Hours for this role are 8.30am -5pm Monday to Friday with 1 hour forlunch.

This is a great, entry-level role forsomeone keen to join a business that can offer training anddevelopment. Due to the location, own transport isessential.

Benefitsinclude:

Company pension
Lifeinsurance
On-site parking
Private medicalinsurance
Sick pay
Wellnessprogramme

At KHR we take care to ensure thatyou are represented as well as possible so it is worth checkingyour CV for layout, spelling and grammar as well as making sure itis up to date before you submit. If you feel you need to highlightparticular qualifications, skills or relevant experience withregards to a specific role then please add a cover letter or apreface page. This does not need to be formatted in the samemanner. In addition, if your CV is heavy with graphics etc, pleasecould you also submit a "clean" copy in Word. Thankyou.

KH Recruitment Ltd is acting as anEmployment Agency in relation to this vacancy. KHR - RecruitmentSpecialists is a trading name of KH Recruitment Ltd Keep in touchwith us online for job alerts, industry updates andmarket...

CustomerService, Administration, Laboratory, DataEntry