Security Manager

6 months ago

East London, United Kingdom Ballymore Full time

Security Manager - Permanent, Canning Town

Hours: 40 per week, 08.30 - 17.30 Monday to Friday 

Duties & Responsibilities 

Lead, manage, motivate, inspire, encourage and develop your Security team and wider estate team to enable and allow them to confidently and consistently deliver an ever evolving residential lifestyle experience across the sites. The Security Manager will provide the efficient and effective management of all aspects of estate Security and CCTV management. To act as manager on duty sharing this responsibility with other management team members. Recruitment, management and supervision of the in-house security team, ensuring the Ballymore brand values are at the centre of our service provision. To provide a secure and safe environment for the residents, commercial tenants and staff. To be able to use a variety of software systems which are used to manage communication with residents and other stakeholders including use of the resident app for the purposes of managing the business. Maintain regular communication with the Property Director, reviewing daily shift reports, monthly reports and meet formally once a month. To ensure the security team is conducting constant estate patrols and to provide daily patrols report. To ensure the security team is conducting building patrols as part of their duties and acting to identify any shortfalls in service delivery. To prepare the team rota and allocate/approve holidays, accordingly, always ensuring we have sufficient staffing levels. Ensure appropriate and adequate staffing levels across the portfolio, work closely with the Talent Team interviewing, hiring and training. Management and development of staff in the site-based Team, ensuring that they are motivated and trained to achieve the necessary levels of skills and experience and that they operate to the appropriate service standards and procedures Conduct appraisals, reviews and performance meetings with the team. Lead and coordinate with the senior management, the six months fire drills and weekly fire tests. Be the first form of contact to residents in circumstances of security and safety. Deal with any illegally parked vehicles in the estate in the appropriate manner. Build a positive and professional relationship with resident’s association, stake holders in the estate such as landlords, commercial tenants and housing association. Outside the estate: liaising with the external bodies such as: Police, Tower of Hamlets, noise pollution team etc. To work with the site Facilities Management team to define and regularly review the implementation of the Fire and Health & Safety policy, ensuring absolute compliance with all legislation in accordance with all professional best practice guidelines e.g. RICS code of conduct, ARMA and IRPM

Skills, experience & qualifications

SIA Accreditation Strong track record of working collaboratively, diplomatically and effectively with a wide range of people. Excellent written and verbal communication skills in English. Strong leadership skills that have been developed in a management environment. Knowledge and experience security industry, including regulations/requirements Management experience within security industry Good knowledge of Health & Safety Management in mixed-use developments. Extensive experience of leading both in house and externally contracted services in a complex multi-site environment. Ability to execute and implement strategic and tactical plans. Ability to drive organisational and cultural change to create a sense of community The correct approach to energise and encourage others to collaborate effectively while motivating and managing the abilities of the team. Knowledge of the Landlord and tenant Act 1985 Supervisory/Management Qualification

Ballymore operates as an equal opportunities employer.

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