Assessment Officer

2 months ago


London, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Tower Hamlets to assist with the appointment of a Assessment Officer, on a 1-year contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £19.00 - £24.64 per hour

Responsibilities:

  • Provide applicants with targeted advice on the Councils lettings scheme and procedure in order to maximise their sustainable housing options, and rehousing prospects.
  • Provide applicants with help and support in terms of their housing
    applications, and encourage them to make informed and pragmatic decisions about all of the housing options available to them.
  • Assessing the more complex and difficult cases to maximise rehousing
    prospects. This will include liaising with a range of other professionals to
    ensure all relevant information is collated.
  • Identifying cases of suspected fraudulent applications and referring these to the Team Manager.
  • Work closely with OTs and other Health Professionals to ensure the best
    possible advice to those requiring accessible homes.

Qualifications:

  • Experience of engaging with colleagues, members of the public, partner agencies and stakeholders.
  • Experience of deadline driven environment.
  • Experience of using a variety of ICT systems.
  • Experience of problem solving.
  • Experience of dealing with members of the public, providing a high class service in a customerfocused environment.
  • Experience of complex casework, working with vulnerable households and caseload management.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1313523



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