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Client Solutions Manager

3 months ago

London, United Kingdom Enna Full time
Job Description
Enna is a specialised recruitment agency for neurodivergent job seekers.


That means we support candidates who identify as neurodivergent - autistic, ADHD, dyslexia, dyspraxia etc.

Annalect is the data, technology, and analytics division of Omnicom. We help CMOs and their teams harness data, technology, and advanced analytics to optimise performance and grow their brands.

We are looking for an energetic and resourceful individual who is primarily client-facing, a great people/project manager and relationship builder with a strong interest in how data, technology, and analytics solutions enable marketing processes. You will need to have some experience of working in a media agency.

What you’ll do:

Client relationship management
  • Build strong client relationships and support the Solutions Director in the delivery of consulting and management services
  • Provide support to agency client teams
  • Manage client project timelines and delivery
Solution design & optimisation
  • Support Solutions Director and specialist teams on designing solutions using our capabilities, to optimise client data, technology & analytics (DTA) capabilities
  • Support development of accompanying business cases and scopes of work.
Project delivery
  • Manage solution development and delivery
  • Assist with client-focused project tasks (e.g. requirements gathering, milestone reviews)
  • Collate & action user feedback
Business Development
  • Input into pitch RFIs & RFPs
  • Support development of client growth plans
  • Manage sales pipeline
  • Demo Omni apps and Annalect capabilities
Go-to-market approach
  • Support on creation of go-to-market strategy
  • Disseminate thought leadership materials
  • Be the ‘voice of the customer’ to feed into Annalect capability product roadmap

Requirements
  • Client-facing experience within data-driven marketing. Experience in analytics, ad tech, digital or a data-specific role, ideally in a multi-client environment
  • Genuine passion for data-driven marketing, how it can drive real impact for a client’s business and for consumer experience.
  • Highly organised and able to manage multiple projects with matrix teams.
  • Great communicator, and relationship-builder, able to gain the trust of both clients and colleagues.
  • Pragmatic thinker.
  • Willingness to learn and be conversant in latest innovations in data-driven marketing.
Flexible Working
We are committed to supporting and helping Annalectuals have a great work/life balance and a positive attitude to well-being. As part of this we have a flexible and hybrid working model as a core part of how we operate.

Diversity
We welcome people from a broad range of backgrounds who bring diverse attitudes, opinions, and beliefs into a culture where you are treated with respect and can be comfortable at work just being you. Embracing our differences results in a stimulating and inspiring environment, leading to everyone viewing the world, our work and each other with fresh eyes.

We encourage applicants from people from all walks of life and want you to be at your best throughout the recruitment process, please discuss any specific adjustments with a member of the Annalect People team.