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Publicis Groupe is seeking a seasoned professional to lead the implementation and management of our cutting-edge Growth OS Tool. As a Client Solutions Manager, you will be responsible for overseeing the transition to the platform's new version, working closely with internal teams to ensure a seamless onboarding experience, and driving adoption across major global initiatives.
Key Responsibilities:- Deploy and transition the Growth OS Tool across internal teams, ensuring a smooth rollout.
- Map and transition to the latest version of the tool, identifying areas for improvement and optimization.
- Develop and roll out customizations of the tool for high-priority clients, accelerating adoption and driving business growth.
- Lead onboarding and training for Publicis teams on platform capabilities, ensuring they are equipped to maximize its potential.
- Serve as the primary point of contact for troubleshooting and major issue resolution, providing timely and effective support.
- Collaborate with client teams to oversee platform usage for campaign planning and activation, ensuring seamless execution.
- Proven experience in roles such as Project Manager, Media Planning, Global Client Management, or Local Market Management.
- Strong communication skills and ability to work with specific user cases, ensuring effective solutions.
- Familiarity with the media landscape and emerging digital trends, with a keen eye for innovation.
- Ability to learn fast, adapt processes, and deliver effective solutions, driving business growth and success.
- Experience with platform integration, process design, and customizing solutions for clients, with a focus on delivering exceptional results.
- Strong skills in merging existing processes with platform functionalities, ensuring seamless integration and maximum ROI.
As a Client Solutions Manager at Publicis Groupe, you will have the opportunity to work on high-visibility projects, collaborate with top media talent and agency partners, and drive business growth and success. If you are a seasoned professional with a passion for innovation and a drive for results, we encourage you to apply for this exciting opportunity.
Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week.
We are committed to providing a fair assessment process and welcome applications from all candidates. If you have any circumstances that may affect your assessment, please inform your Talent Acquisition Partner.
