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SEND Mediation and Tribunal Assistant
3 months ago
Job Information
Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us
SEND Mediation and Tribunal Assistant
As the SEND Mediation and Tribunal Assistant you will support the Tribunal Manager and Officer to develop internal tribunal and mediation systems; process and track and new appeals and work collaboratively to ensure the following:
AfC and its partners and stakeholders to make effective decisions AfC are well represented and achieve impactful outcomes
About the role
You will take on casework, prepare responses to and sometimes represent AfC in appeals and mediations. You will seek opportunities to de-escalate issues from formal routes of appeal, drawing on your persuasion and negotiation skills and have the intrinsic resilience to model and build positive working relationships with families, young people and their representatives; particularly in times of stress, crisis and when there might be combative situations. You must be able to have difficult conversations and know how to remain calm and responsive.
You will attend SEND panels and deliver internal and external training related to SEND tribunals and mediation where appropriate and will have current and proven knowledge of the SEND and associated legislation (Children & Families Act; Children Act; Equalities Act etc) and SEND case law including the Code of Practice and SEND Regs.
Day to day activities of this role will include:
Represent AfC in informal and formal mediations with families and young people Represent AfC at SENDIST Tribunal Hearings, including preparatory work. Provide solution-focused thinking and creativity to overcome challenges as well as the ability to use critical thinking and analysis of cases. Build and maintain strong relationships with excellent interpersonal skills with families, young people and their representatives as well as schools and other stakeholders. Work closely with SENDIASS and other voluntary groups to address feedback and resolve local issues. Travel across Kingston and Richmond Boroughs to visit schools and other locations as needed.For further information about this role, please contact Tribunal Manager, Julia Northcote-Smith by email for an informal discussion.
About you
Degree level education with a relevant professional qualification. Relevant Level 3 or higher training in SEND-related areas (Desirable). Proven practitioner with substantial experience, knowledge, and skills in the complex area of SEND. Strong background in building partnerships and maintaining relationships with a diverse set of stakeholders, including children, young people, and families. Experienced in representing the Local Authority (LA) at SEN and Disability Tribunals. Skilled in mediation and disagreement resolution meetings with parents and professionals to resolve issues without formal legal action. Proficient in arranging and chairing conferences involving parents, legal representatives, schools, and other professionals. Capable of preparing responses for appeal hearings, and liaising with legal services, SEND Service Managers, EHC Coordinator Managers/Team Leaders, and EHC Coordinators. Advises on the legal aspects of SEND cases. Demonstrates flexibility and the ability to work independently with minimal supervision.
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:
29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month(Or for term term workers, your leave entitlement consists of the non-working periods in your contract.) Tailored induction sessions commencing on the date you start working for AfC Local Government salary and pension scheme (LGPS or Teachers Pension) Flexible working options - helping to keep a good work life balance A comprehensive Employee Assistance Programme A range of staff benefits and discounts An excellent learning and development offer to support your career pathwayTo find out about all of the breadth of benefits of working for Achieving for Children . For our social work offer .
Important Information
Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.
Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.
Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
For more information about AfC: Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham.
We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
