Trust & Safety Lead

Found in: Talent UK C2 - 1 week ago


London, United Kingdom Snap Inc. Full time

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Trust and Safety Lead based in our London, UK, office to join our global team. This people management role requires a skilled and unflappable decision maker who has a passion for developing safety workflows and partnerships in order to improve the experience for Snapchatters everywhere. You’ll become a subject matter authority in multiple domains by owning projects from beginning to finish and facilitating cross-team communication with the Legal, Customer Operations, Global Safety Partners, and Engineering teams to help keep Snapchatters safe.

Due to the nature of Trust & Safety work, you should be willing and able to work with sensitive issues and content that may be considered offensive or disturbing. Our team has carefully devised measures and support in place to ensure wellness for all our team members.

What you’ll do:

Provide leadership and guidance for growing regional team of T&S specialists

Enhance our operational workflows by identifying focus areas and implementing improvements

Liaise with our global safety partners and further strengthen those relationships 

Use data to influence decisions and highlight emerging issues impacting users

Anticipate risks, manage escalations and balance business needs versus technical constraints

Deliver key projects within the Safety roadmap, incorporating execution, training, data assessment and presentation of results to stakeholders

Regularly identify opportunities to enhance internal processes and improve efficiency, while driving longer-term scalable automated solutions

Support offshore leadership and workforce development in our global vendor sites 

Closely follow industry trends to help develop Snap’s thought leadership and T&S operation

Knowledge, skills, & abilities:

Proven leadership capacity with the ability to attract, motivate, develop and retain talent

Experience reviewing sensitive content with a meticulous attention to detail

A track record of identifying gaps and implementing new processes

Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights via data visualization software (Advanced EXCEL, Looker, Tableau, etc.)

Prior experience interacting with NCMEC or law enforcement

Great judgment in complex situations and ability to problem-solve, both independently and with peers or management

Excellent verbal and written communication skills

Experience working with product and engineering teams to launch tools and solutions that improve trust across a platform or product

Prior experience managing multiple projects end to end

A passion for Snapchat, online safety, and creativity

Minimum qualifications:

4+ years of relevant experience

Bachelor's degree or equivalent experience


  • Head of Trust

    4 days ago


    London, United Kingdom Depop Full time

    Company Description Depop is the community-powered fashion marketplace to buy and sell unique fashion, with over 30 million registered users in more than 150 countries. Depop is a place for anyone to discover and celebrate their style on their own terms, and to feel good about their fashion choices by extending the lives of millions of garments. The...


  • London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Fire Safety Adviser. The Fire Safety Adviser will be responsible to the Head of Security, Fire Safety and Compliance, with delegated responsibility to the Trust Fire Safety Manager for managing all aspects of Fire Safety. The post holder will be required to work across all University College London Hospitals NHS...


  • London, United Kingdom Port Skills and Safety Limited Full time

    **Health, Safety & Culture Lead - Port Skills and Safety Limited, London** Port Skills and Safety is the UK's professional ports health, safety and skills membership organisation. Our purpose is to encourage and promote continuous improvement in health and safety and to support a highly skilled workforce. Our parent organisations, the British Ports...

  • Safety

    18 hours ago


    London, United Kingdom Croydon Health Services NHS Trust Full time

    This is a fantastic opportunity for a secondment as the Head of Patient Safety at Croydon Health Services. This post forms part of the departmental senior leadership team responsible for the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services, that...

  • Commercial Analyst

    Found in: Jooble UK C2 - 6 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge...

  • Commercial Analyst

    Found in: Talent UK 2A C2 - 6 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.The size and scale of the challenge means...

  • Commercial Analyst

    Found in: Appcast UK C C2 - 6 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.The size and scale of the challenge means...

  • Commercial Analyst

    Found in: Appcast UK C2 - 6 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.The size and scale of the challenge means...

  • Commercial Analyst

    Found in: Appcast Linkedin GBL C2 - 6 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.The size and scale of the challenge means...

  • Commercial Analyst

    Found in: Whatjobs ES C2 - 5 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge...

  • Commercial Analyst

    6 days ago


    London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge...

  • Safety Officer

    18 hours ago


    London, United Kingdom Croydon Health Services NHS Trust Full time

    Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team to support the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive...

  • Operations Program Manager, UK Trust

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom Amazon Digital UK Limited - C01 Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Content Compliance and Quality is an essential component of Prime Video Trust & Safety charter. Are you excited about launching content on Prime Video and...


  • London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    The Head of Patient Safety & Risk will be the lead Patient Safety Specialist for the Trust providing dynamic, senior leadership and expert support to the patient safety agenda. The post holder will lead the continued implementation of the National Patient Safety Framework in the Trust, under the direction of the Deputy Director of Quality Governance &...

  • Trusts amp Foundations Fundraiser

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom Nightingale Hammerson Full time

    NightingaleHammerson cares for over 250 residents tailoring our approacheswithin our residential nursing dementia respite and palliative careteams. We are enormously proud of our homes with our South Londonhome Nightingale House rated Outstanding and our North London homeHammerson House rated Good by the Care Quality Commission (CQC) inits first year of...


  • London, United Kingdom The Enham Trust Full time

    Job description At Enham Trust, our Fundraising Team works alongside colleagues, the community, people we support, donors and supporters, securing income to support disabled people to live, work, and enjoy life! Together we are Team Enham, and together, we do amazing! We’re looking for a Trusts and Foundations Fundraiser with the drive to lead on an...


  • London, United Kingdom West London NHS Trust Full time

    A newly created and progressive opportunity has arisen for a qualified, organised and enthusiastic, Health and Safety Adviser. The post holder will be a key member of the Risk Health and Safety team to assist the Head of Risk Health and Safety to implement, monitor and develop the Trusts Health and Safety Management System. Whilst the postholder has a...

  • Head of Patient Safety

    18 hours ago


    London, United Kingdom Croydon Health Services NHS Trust Full time

    This is a fantastic opportunity for a secondment as the Head of Patient Safety at Croydon Health Services. This post forms part of the departmental senior leadership team responsible for the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services,...

  • Patient Safety Officer

    18 hours ago


    London, United Kingdom Croydon Health Services NHS Trust Full time

    Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team to support the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a...


  • London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    JOB TITLE**:Health & Safety Advisor **BAND: 6 **HOURS OF WORK**:37.5hrs **LOCATION: St Pancras Hospital (visiting other Trust Locations)SPECIALTY/DEPARTMENT: Estates & FacilitiesACCOUNTABLE TO: Health & Safety ManagerRESPONSIBLE TO: Associate Director Estates & FacilitiesJOB PURPOSETo provide all appropriate support to the Health & Safety Manager to ensure...