Call Center Coordinator

1 month ago

Solihull, United Kingdom GP Strategies Full time

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at .

Job Summary

GP Strategies is looking for a Call center coordinatorto join our team to guarantee the satisfaction of the Distributors' Network, ensuring the fulfillment of orders in due time and form, as well as the search for improvement opportunities in the logistics process.

Primary responsibilities will be to:

Follow-up with parts analysts to backorders and/or special orders. Follow-up and response to Distributors' requests by mail and telephone. Search for references and accessories. Search and price analysis. Order placement and cancellation. Investigation and resolution of discrepancies. Order creation and warehouse process management. Taking of photographs. Modification of manuals. Modification of organizational charts. Modification of training matrix Projects. Customs knowledge.

Qualifications:

Data analysis and reporting skills (intermediate-advanced Excel). 6+ months in activities related to purchasing and ordering processes, customer service, call centers or related. Bachelor’s degree in business administration, International Relations and/or International Trade. Written and spoken expression (intermediate-advanced Spanish and English).

The ideal candidate might be:

Team work. Customer oriented. Creativity and innovation. Interpersonal communication. Organizational skills. Critical thinking. Problem solving. Active listening and follow-up.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

#LI-LJ1

#LATAM

  • Supply Chain Coordinator

    2 weeks ago

    Solihull, United Kingdom Groomfield Recruitment Ltd Full time

    Position Overview:We are seeking a dedicated and motivated individual to fill the role of Logistics Coordinator at Groomfield Recruitment Ltd. This position is ideal for someone who is enthusiastic about logistics and has a commitment to achieving excellence in service delivery.Compensation and Benefits:Competitive annual salary of £26,000Generous holiday...

  • Security Operations Coordinator

    3 weeks ago

    Solihull, Solihull, United Kingdom MAN Commercial Protection Full time

    MAN Commercial Protection is seeking dedicated full-time Security Operations Coordinators to enhance our dynamic team.Shift Structure: 4 days on, 4 days off, with 12-hour shifts available for both day and night.Shift Hours: 06:30 - 18:30.The ideal candidate will demonstrate leadership within the operations center, showcasing strong decision-making skills,...

  • On Call Care Co-ordinator

    3 months ago

    Solihull, United Kingdom Dove Home Care Agency Ltd Full time

    Dove Homecare is a leading national provider of home care, providing individualised packages of care to support and enabling people to maintain their independence in the comfort of their own home. We are currently looking to recruit a Office based Care Coordinator to join our friendly team based in Solihull, - **Duties to include**:_ - Answering all...

  • Logistics Coordinator

    3 weeks ago

    Solihull, Solihull, United Kingdom RMS Recruitment Full time

    RMS Recruitment is partnering with a distinguished automotive organization, and we are in search of a Logistics Coordinator to become a vital part of our committed team. Our client is well-known for their extensive vehicle services, which encompass storage, inspection, maintenance, dispatch, and transportation. We encourage you to join our logistics team to...

  • Logistics Coordinator

    4 weeks ago

    Solihull, United Kingdom Groomfield Recruitment Ltd Full time

    We are currently recruiting for a Logistics Coordinator to join our client's team on the Birmingham Business Park. This role is perfect for a driven and hardworking individual with a passion for success and helping others. * Annual salary of £26,000 * Minimum of 25 days holiday plus bank holidays * Company pension scheme * Monday to Friday-...

  • Logistics Coordinator

    3 months ago

    Solihull, United Kingdom Groomfield Recruitment Ltd Full time

    Logistics Coordinator We are currently recruiting for a Logistics Coordinator to join our client's team on the Birmingham Business Park. This role is perfect for a driven and hardworking individual with a passion for success and helping others. - Annual salary of £26,000 - Minimum of 25 days holiday plus bank holidays - Company pension scheme - Monday to...

  • Logistics Coordinator

    3 months ago

    Solihull, United Kingdom Groomfield Recruitment Ltd Full time

    Logistics Coordinator We are currently recruiting for a Logistics Coordinator to join our client's team on the Birmingham Business Park. This role is perfect for a driven and hardworking individual with a passion for success and helping others. - Annual salary of £26,000 - Minimum of 25 days holiday plus bank holidays - Company pension scheme - Monday to...

  • Transportation Operations Specialist

    2 weeks ago

    Solihull, United Kingdom Groomfield Recruitment Ltd Full time

    Position Overview:We are seeking a dedicated Logistics Coordinator to become a vital part of our team at Groomfield Recruitment Ltd. This role is ideal for an ambitious individual who is committed to excellence and supporting team success.Compensation and Benefits:Competitive annual salary of £26,000A minimum of 25 days of annual leave, in addition to...

  • Freight Management Associate

    2 weeks ago

    Solihull, United Kingdom Groomfield Recruitment Ltd Full time

    Position Overview:We are seeking a dedicated and motivated individual to fill the role of Logistics Coordinator at Groomfield Recruitment Ltd. This position is ideal for someone who is enthusiastic about logistics and committed to facilitating operational success.Compensation and Benefits:Competitive annual salary of £26,000A minimum of 25 days of annual...

  • Healthcare Support Coordinator

    3 weeks ago

    Solihull, Solihull, United Kingdom Bright Dawn Home Care Careers Full time

    Position Title: Care CoordinatorLocation: Dorridge and surrounding areas.Compensation: £13.50 per hourWorking Hours: hours per week, primarily office-based with field responsibilities.We are looking for a dedicated Care Coordinator to become an integral part of our vibrant team at Bright Dawn Home Care Careers. This role is pivotal in ensuring that our...

  • Booking Coordinator

    3 months ago

    Solihull, United Kingdom Heath Lodge Clinic Full time

    Are you an experienced medical bookings coordinator or medical administrator? We have a fantastic opportunity for a professional and organised individual to join us as the first point of contact in the Heath Lodge Clinic patient ‘journey’. Offering patients quick and easy access to MRI (Private and NHS), Ultrasound, X-RAY and Pain Management. Heath...

  • Booking Coordinator

    3 months ago

    Solihull, United Kingdom Heath Lodge Clinic Full time

    Are you an experienced administrator or bookings coordinator with relevant experience in a medical setting? We have a fantastic opportunity for a professional and organised individual to join us as the first point of contact in the Heath Lodge Clinic patient ‘journey’. Offering patients quick and easy access to MRI (Private and NHS), Ultrasound, X-RAY...

  • Client Care Coordinator

    3 weeks ago

    Solihull, Solihull, United Kingdom Bright Dawn Home Care Careers Full time

    Position Title: Care CoordinatorLocation: Dorridge and surrounding areas.Compensation: £13.50 per hourWorking Hours: hours per week, primarily office-based with field responsibilities.Bright Dawn Home Care Careers is in search of a dedicated Care Coordinator to enhance our team, committed to providing exceptional care and assistance to our clients in their...

  • Training & Maintenance Coordinator

    3 months ago

    Solihull, United Kingdom Proftech Talent Full time

    **Training and Maintenance Coordinator** We are recruiting for a Training and Maintenance Coordinator for a manufacturer and global leader in their field. Your role will be to schedule engineer visit and trainers visits, ensuring a high level of customer service. This is a fast-paced role where no day is the same. It would suit someone highly organised and...

  • Reactive Works Coordinator

    3 weeks ago

    Solihull, United Kingdom Sisk Group Full time

    Job Details Works Coordinator, Rail Business Unit - Solihull  A Property Works Coordinator is a central part of any company. They ensure the office operates smoothly by managing varied responsibilities that keep Operational Teams running. Property Works Coordinator perform several administrative functions and customer service-related tasks that...

  • Reactive Works Coordinator

    3 weeks ago

    Solihull, United Kingdom Sisk Group Full time

    Job Details Works Coordinator, Rail Business Unit - Solihull  A Property Works Coordinator is a central part of any company. They ensure the office operates smoothly by managing varied responsibilities that keep Operational Teams running. Property Works Coordinator perform several administrative functions and customer service-related tasks that...

  • Service Coordinator

    3 months ago

    Solihull, United Kingdom Whale Tankers Ltd Full time

    Permanent Full Time Monday - Thursday 08:30am - 17:00pm and Friday 08:30am - 16:30pm Come and join our Whale Family! We are looking for a Service Coordinator to join our team, you would be the first point of contact for all customer inbound enquiries, coordinate with engineers, customers and suppliers to ensure jobs are completed on time in line with...

  • Client Services Coordinator

    3 weeks ago

    Solihull, Solihull, United Kingdom Number Fifteen Recruitment Full time

    Role Overview We are seeking a Client Services Coordinator to join our dynamic team at Number Fifteen Recruitment. The successful candidate will play a crucial role in our private client department. Key Responsibilities Audio Typing: Proficiently manage digital audio typing tasks. Communication: Handle incoming telephone calls with...

  • Senior Care Coordinator

    3 months ago

    Solihull, United Kingdom Amber Mace Full time

    Care Coordinator -£26 -28k per annum Monday to Friday - Occasional weekends Solihull Amber Mace are currently recruiting an experienced Care Coordinator to become part of a fantastic team at a domiciliary service based in Solihull in the West Midlands. The homecare provider delivers complex care packages to people living with dementia, old age,...

  • Senior Care Coordinator

    3 months ago

    Solihull, United Kingdom Amber Mace Full time

    Care Coordinator -£26-28k per annum Monday to Friday - Occasional weekends Solihull Amber Mace are currently recruiting an experienced Care Coordinator to become part of a fantastic team at a domiciliary service based in Solihull in the West Midlands. The homecare provider delivers complex care packages to people living with dementia, old age,...