Customer Services Co-ordinator
3 weeks ago
EPW1
JOB TITLE: Customer Services co-ordinator
Location: Paignton
Hours: Monday – Thursday 08:00 – 17:00, Friday 08:00- 16:00
Do you strive to deliver a world class service to your clients and colleagues?
Are you an excellent communicator with attention to detail, who can build and develop relationships?
Are you eager to learn and develop in your role?
If so we are looking for you to join our team.
We are looking for an exceptional Customer Services Coordinator/order processor to join our knowledgeable team.
You must be passionate about attention to detail delivering First class customer service to all our internal and external customers.
As the first point of contact you will be an ambassador for the business and ensure the customer is getting what they want and also when they expect it.
Experience of working in a fast paced customer service environment is an essential requirement for this role, as well as the desire to learn, and develop your product knowledge, in order for you to be able to answer any technical questions that come your way.
Be a confident communicator and able to build excellent working relationships is also an essential requirement as multi team working is required.
The use of an internal CRM system will be required, having experience in using these systems would be advantageous.
This can be a challenging role at times, having to meet the needs and sometimes demands of our customers, as well as managing what can seem like unrealistic expectations. You must be able to face and overcome these challenges with a smile.
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