Community Co-ordinator

To provide a single point of co-ordination for all incoming Health & Social Care enquiries received.

To provide a consistent point of contact for members of the public or professionals. To undertake conversations to identify needs and risk and collate accurate and appropriate information to refer to the multi
- To collate referral information to identify risks, needs and eligibility
- To Co-ordinate a cases and work alongside a multi-disciplinary Team
- To research a variety or IT solutions
- To be mindful of the Social care assessment process ensuring you work within a legislative framework including the Care Act
- To support the implementation of appropriate Health and Social Care Services in accordance with current eligibility and liaise with Service Users, carers, families and colleagues
- To endeavour to meet identified goals in the most cost-effective way
- To explain the financial assessment process to service users and ensure referrals are made to the Financial assessments and benefits team
- To Co-ordinate a caseload working closely with other members of the multi-disciplinary Team
- To communicate with members of the public, unpaid carers, family members, other professionals, colleagues and external partners over the phone, face to face and using IT solutions

The HSCC Paignton & Brixham Team consists of 10 Team members. We respond in a timely and efficient way to the needs of our Community, by providing easy access to advice/information & support relating to Health & Social Care, including O.T., Physio, Community Nursing and Social Care for the Population of Paignton & Brixham. The team aim to deal with what they can today and only pass on work where necessary. They respond to incoming enquiries in relation to Community Health and Social Care needs, carry out social care assessments as well as identifying risk, priority and needs. The team co-ordinate hospital discharges for patients and the Intermediate Care caseload. The team work on a rota basis 7 days a week.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.