Sales & Service Consultant

Found in: Talent UK C2 - 2 weeks ago

Glenrothes, United Kingdom VELUX Group Full time

Your challenges

Based at our office in Glenrothes, you will become part of the Vario by VELUX customer services department and work within a team of highly motivated and skilled colleagues.

You will have an important role within our business, delivering a high-quality service to a range of customers which include Builders Merchants, Architects, Installers and Home Owners.

As a member of our team, you will be responsible for :

Listening to customers and understanding their project needs.

Ensuring full understanding of the project's requirements, aesthetics, functionality, and budget.

Inspiring customers with Vario by VELUX solutions and suitable product recommendations.

Taking full ownership of the customer's journey and experience.

Sharing your knowledge of Vario by VELUX products with internal and external customers

Delivering a memorable experience for our customers; whilst providing comprehensive and accurate product and services information

Enhancing our customers experience by recommending the correct product choices

Coordinating service requests through various channels such as phone, email, and chat

Dealing with escalated product based complaints, to produce workable solutions

Building positive relationships with all levels of the organization in order to exchange information and follow-up on customer requests

Recognizing commercial opportunities to facilitate business growth

Navigation of systems and information tools to provide relevant and accurate information

Your Qualifications

You are service-minded and have a passion for delivering high quality and commercially focused interactions with customers. Your curiosity and effective communication skills help you to successfully tap into customer needs.

You thrive in an outgoing role and with your interpersonal skills you easily build effective relationships whether it is face-to-face, on the telephone or via email.

You quickly connect with people and your approach creates trust and confidence. You actively propose, recommend, and guide the way, but you understand that to succeed, you need to be an even stronger listener.

With your structured approach and attention to details, you never lose sight of a customer project, and you understand that delivering the agreed within the deadline is crucial for this role.

Furthermore, you:

Possess a sales-mindset and the ability to close a sales and at the same time ensure that the customer is getting the best possible solution.

Hold well-developed questioning techniques to ensure in-depth understanding of customer needs.

Have a curious mind-set and are excited to learn about our product portfolio and offerings.

Have solid IT-skills and experience working with CRM systems.

Have excellent written and verbal communication skills.

Your opportunities

You will work alongside experienced and committed colleagues - in a setting where knowledge is shared, and responsibility is given to those who can and will. Our team is characterised by an informal tone, high feedback culture and respect for each other both as collaborators and as individuals.

We are a solid value-based company where commitment, Customer centricity and mutual respect are among the core values and teamwork and professionalism is essential to the way we work.

What You Get In Return

36 days annual leave

Additional annual leave for life’s big milestones

Market leading pension

Private Healthcare with AXA PPP

Medical Cashback Scheme through Simply Health

Newly built spacious working environment with a heavily subsidized café

And much more

  • Sales Administrator

    4 days ago

    Glenrothes, United Kingdom Steve Hardaker Ltd Full time

    We have an exciting opportunity for a sales professional to join our team at Your Move. We have a position available for a Sales Administrator within our local Glenrothes Branch. You will be responsible for handling front end business and interaction between all clients, whether they are buying or selling property. If you are interested in a career within...

  • Estate Agent

    6 days ago

    Glenrothes, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression_ We’re looking for a highly motivated **Sales Consultant **to complement our fantastic residential sales team in **Glenrothes**_._ **Why join us as a Sales Consultant?** - Industry leading **training and development**: - Demonstrable **career **ladder - **Supportive **and rewarding environment - Compete for top...

  • Sales Advisor

    6 days ago

    Glenrothes, United Kingdom Bluebell House Ltd Full time

    **Job Role: Sales Advisor** **Hours: 16 hours per week** **Salary: £8669.44 per annum plus uncapped bonus.** **Bluebell House Ltd is a Vodafone Franchise based in the Vodafone Glenrothes store. Our team are very customer service orientated, and commercially focused on delivering great customer service and delivering our objectives.** **We offer great...

  • Service Colleague

    5 days ago

    Glenrothes, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Glenrothes ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 25 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 13 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days per...

  • Service Colleague

    5 days ago

    Glenrothes, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Glenrothes ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 25 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 14 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days per...

  • Service Colleague

    2 days ago

    Glenrothes, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Glenrothes ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 25 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 17 April 2024 Service Colleague Our operation runs 24 hours per day, 7 days per...

  • Inhouse Sales Representative

    6 days ago

    Glenrothes, United Kingdom GM Supplies & Distribution Ltd Full time

    **Inhouse Sales Representative** GM Supplies currently have an opening for an inhouse sales representative to join our team. **About us**: At GM Supplies & Distribution Ltd we have an ongoing commitment to provide a competitive, reliable and professional service. We supply a wide range of products including washroom systems, cleaning chemicals, janitorial...

  • Sales Manager

    Found in: Talent UK C2 - 2 weeks ago

    Glenrothes, United Kingdom JAMES DONALDSON & SONS LTD Full time

    Sales Manager – MGM Perth Competitive salary Company car Discretionary bonus scheme Flexible working patterns 30 days’ holiday with additional days linked to service MGM Timber, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands,...

  • Service Colleague

    Found in: Talent UK C2 - 5 days ago

    Glenrothes, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Glenrothes Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 25 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 14 May 2024 Service Colleague Our operation runs 24 hours per day, 7...

  • Service Colleague

    Found in: Talent UK C2 - 5 days ago

    Glenrothes, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Glenrothes Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 25 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 13 May 2024 Service Colleague Our operation runs 24 hours per day, 7...

  • Internal Sales Representative

    Found in: Talent UK C2 - 3 weeks ago

    Glenrothes, United Kingdom JAMES DONALDSON & SONS LTD Full time

    Internal Sales Representative – MGM Timber Edinburgh Competitive salary Discretionary bonus scheme Flexible benefits 30 days’ holiday with additional days linked to service. MGM Timber , part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and...

  • Internal Sales Representative

    Found in: Talent UK C2 - 2 weeks ago

    Glenrothes, United Kingdom JAMES DONALDSON & SONS LTD Full time

    Internal Sales Representative – MGM Timber Broxburn Competitive salary Discretionary bonus scheme Flexible benefits 30 days’ holiday with additional days linked to service MGM Timber , part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands,...

  • Service Colleague

    Found in: beBee S GB - 3 days ago

    Glenrothes, United Kingdom Asda Full time

    Service Colleague - Glenrothes Job TitleService ColleagueLocationGlenrothesEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week25Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date14 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of...

  • Service Colleague

    Found in: beBee S GB - 5 days ago

    Glenrothes, United Kingdom Asda Full time

    Service Colleague - Glenrothes Job TitleService ColleagueLocationGlenrothesEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week25Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date13 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of...

  • Consultant Engineer

    Found in: beBee S GB - 2 weeks ago

    Glenrothes, United Kingdom Fife Council Full time

    Job Details Reporting to the Lead Consultant, this Consultant Engineer role is in the Flooding, Shoreline and Harbours team of Structural Services, within Roads and Transportation Services. This position is predominantly focused around the Shoreline and Harbours team. The main purpose of this role is to assist in the delivery of the flood risk...

  • Sales Technical Sales Engineer

    2 hours ago

    Glenrothes, Fife, United Kingdom FTV Proclad (U.K.) Ltd. Full time

    Job Ref:  DDL Technical Sales Engineer 23-11-20 Technical Sales Engineer Hours of Work: Full-time: 37 hours Day Shift (some flexibility required) Salary & Benefits : £Competitive + excellent benefits package We have an exciting opportunity for a Technical Sales Engineer to join our team and learn new skills and experience whilst enhancing those...

  • Customer Service Administrator

    3 weeks ago

    Glenrothes, United Kingdom Avenue Scotland - FALKIRK Full time

    A fantastic opportunity has come up with our well established Glenrothes based client. They are looking for a Customer Service Administrator to join their busy team. Your role will be to provide customers with an excellent, reliable and efficient service in line with customer expectations and duties will include: Review and process customer orders,...

  • Service Colleague

    Found in: Talent UK C2 - 5 days ago

    Glenrothes, United Kingdom Asda Full time

    Service Colleague - Glenrothes Job TitleService ColleagueLocationGlenrothesEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week25Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date13 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of...

  • Service Colleague

    Found in: Talent UK C2 - 3 days ago

    Glenrothes, United Kingdom Asda Full time

    Service Colleague - Glenrothes Job TitleService ColleagueLocationGlenrothesEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week25Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date14 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of...

  • Internal Sales Executive

    Found in: Talent UK C2 - 2 weeks ago

    Glenrothes, United Kingdom JAMES DONALDSON & SONS LTD Full time

    Internal Sales Executive – Nu-Style Aberdeen Competitive salary Discretionary bonus scheme 31 days’ holiday with additional days linked to service Nu-Style , part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 17 businesses and brands, ranging from B2B, retail...