Utilities Debt Controller

2 weeks ago

Cardiff, United Kingdom Savills Full time

Role Overview

The Cardiff Energy Team provides a Procurement and Bureau service to Savills Property Management Division clients. The role is based in the Cardiff office and you will be part of our Utilities Debt Coordinator team which sit within the Operations team.

The core purpose of the Debt team is to support our Clients in understanding their debt and facilitating payment to the suppliers.

It is required that the successful candidate have previous experience within a credit control roll, preferably but not required within the utilities industry.

The successful candidate must also have strong organisational and communication skills (both verbal and written), high attention to detail and have experience of accurately inputting data into a database, along with the ability to work under pressure. They should also have a keen willingness to learn, and must have strong/good working experience of Microsoft office suite, especially Excel.

Initially the role will be office based while the successful candidate completes their probation, this will be to enhance their training experience and become fully embedded in the Savills team and culture.  

Key Responsibilities

  • Debt report reconciliation and money recoveries for the supplier.
  • Arranging and leading weekly calls with the suppliers to resolve any Debt Queries and chasing overdue debt internally with Surveyors and Client accountants.
  • Request and work through statement of accounts to get to the root cause of the debt.
  • Building relationships with Suppliers and Savills colleagues to ensure that all issues are resolved in a timely manner.
  • Liaising with Third party debt collectors and solicitors regarding payment of overdue debt.
  • Reporting weekly and monthly Debt levels for management relationship calls.
  • Recovering Credit Balances for clients.
  • Dealing with debt reminder letters. Contact the supplier to update them on the current position of the account.
  • Maintenance of internal databases, folders and systems to ensure accurate and organised storage and provision of data.
  • Plan and organise workload to meet existing client requirements.
  • Maintain a high level of professionalism when dealing with clients and colleagues.
  • There is a large requirement for the candidate to engage in email correspondence in order to resolve queries, as well as follow up phone calls.
  • In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.
  • You may be required at times to work on other projects that are not related to the contract. Specific training will be provided before commencement of your involvement on any project.
  • You may be expected to spend on average 3 days a month travelling to various UK locations.

Key Skills

  • You have intermediate Microsoft Excel experience.
  • Relevant experience in an Accounts Payable or Credit Control Role (Required).
  • A proven track record of working with systems such as Optima and Zendesk.
  • Strong team player: builds positive relationships and collaborates with others.
  • Good attention to detail and being able to work under pressure.
  • Organises workload effectively and efficiently.
  • Good written and verbal communication skills.
  • You have good mathematical skills and a keen eye for numbers.
  • You love the challenge of learning new things.
  • You have a great eye for detail and enjoy investigating and solving issues.
  • You thrive in a dynamic and constantly evolving environment.
  • You’re a self-starter and are hands-on.


Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

  • Utilities Debt Controller

    7 months ago

    Cardiff, United Kingdom Savills Full time

    **Role Overview** **Key Responsibilities** - Manage utility debt through debt report reconsiliation and money recoveries for the supplier - Liaise with energy suppliers to ensure queries and escalations relating to the debt are resolved effectively - Organise and participate in regular meetings with suppliers to ensure accurate data is shared, escalations...

  • Utilities Debt Controller

    7 months ago

    Cardiff, United Kingdom Savills Full time

    **Role Overview** **Key Responsibilities** - Manage utility debt through debt report reconsiliation and money recoveries for the supplier - Liaise with energy suppliers to ensure queries and escalations relating to the debt are resolved effectively - Organise and participate in regular meetings with suppliers to ensure accurate data is shared, escalations...

  • Utilities Debt Recovery Specialist

    2 days ago

    Cardiff, Cardiff, United Kingdom Savills Full time

    Job DescriptionThe Cardiff Energy Team at Savills provides a Procurement and Bureau service to clients. As a Utilities Debt Controller, you will be part of our Utilities Debt Coordinator team, working in the Cardiff office and collaborating with the Operations team.Key Responsibilities:Reconcile debt reports and recover funds for suppliers.Coordinate weekly...

  • Utilities Debt Recovery Specialist

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Savills Full time

    Job Title: Utilities Debt Recovery SpecialistThe Cardiff Energy Team at Savills provides a Procurement and Bureau service to clients. As a Utilities Debt Recovery Specialist, you will be part of our Utilities Debt Coordinator team, working within the Operations team.Key Responsibilities:Reconcile debt reports and recover money for suppliers.Lead weekly calls...

  • Utilities Debt Controller

    2 weeks ago

    Cardiff, United Kingdom Brook Street NMR Full time

    An exciting opportunity to cover a maternity position working for a key employer in the centre of Cardiff, this is a hybrid position 2 days home/3 office working with a vibrant professional team in a fabulous environment.If you are an organised and methodical worker with good mathematical skills and a keen eye for detail along with superb communication...

  • Utilities Debt Recovery Specialist

    1 week ago

    Cardiff, Cardiff, United Kingdom Savills Full time

    Job Title: Utilities Debt Recovery SpecialistJob Summary:The Cardiff Energy Team at Savills provides a Procurement and Bureau service to clients. We are seeking a Utilities Debt Recovery Specialist to join our Utilities Debt Coordinator team, which sits within the Operations team.Key Responsibilities:Reconcile debt reports and recover money for...

  • Utilities Debt Recovery Specialist

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Savills Full time

    Job Title: Utilities Debt Recovery SpecialistJob Summary:The Cardiff Energy Team at Savills provides a Procurement and Bureau service to clients. We are seeking a Utilities Debt Recovery Specialist to join our team in the Cardiff office.Key Responsibilities:Reconcile debt reports and recover money for suppliers.Lead weekly calls with suppliers to resolve...

  • Accounts Officer Debt Control

    5 months ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Council aims to provide a high quality, accessible housing finance service. The Service currently has a full time vacancy for a Grade 4 Debt Control Officer within the Housing Finance Team **About the job** The Debt Control Officer will be responsible for the recovery of sundry debts including housing benefit overpayments,...

  • Accounts Officer Debt Control

    5 months ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Council aims to provide a high quality, accessible housing finance service. The Service currently has a full-time permeant vacancy for a Grade 5 Debt Control Officer within the Housing Finance Team. **About the job** The Debt Control Officer will be responsible for the recovery of sundry debts including housing benefit...

  • Accounts Officer Debt Control

    5 months ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Council aims to provide a high quality, accessible housing finance service. The Service currently has a full time permanent vacancy for a Grade 5 Debt Control Officer within the Housing Finance Team **About the job** The Debt Control Officer will be responsible for the recovery of sundry debts including housing benefit...

  • Head of Billing and Debt Management

    1 month ago

    Cardiff, Cardiff, United Kingdom Amber Full time

    Job Title: Head of Billing and DebtAmber is a pioneering company in the utility industry, dedicated to revolutionizing the way businesses interact with their consultants. We're seeking an exceptional leader to join our team as the Head of Billing and Debt, responsible for defining and implementing billing and debt strategies for our clients.Key...

  • Head of Billing and Debt Management

    1 month ago

    Cardiff, Cardiff, United Kingdom Amber Full time

    Job Title: Head of Billing and DebtAmber is a pioneering company in the utility industry, dedicated to revolutionizing the way businesses interact with their consultants. We're seeking an exceptional leader to join our team as the Head of Billing and Debt, responsible for defining and implementing billing and debt strategies for our clients.Key...

  • Head of Billing and Debt Management

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Amber Full time

    Job Title: Head of Billing and DebtAmber is a pioneering company in the utility industry, dedicated to revolutionizing the way businesses interact with their consultants. We're seeking an exceptional leader to join our team as the Head of Billing and Debt, responsible for defining and implementing billing and debt strategies for our clients.Key...

  • Head of Billing and Debt Management

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Amber Full time

    Job Title: Head of Billing and DebtAmber is a pioneering company in the utility industry, dedicated to revolutionizing the way businesses interact with their consultants. We're seeking an exceptional leader to join our team as the Head of Billing and Debt, responsible for defining and implementing billing and debt strategies for our clients.Key...

  • Debt Recovery Specialist

    24 hours ago

    Cardiff, Cardiff, United Kingdom The Recruitment Co. Full time

    Job Title: Credit ControllerLocation:Hybrid role with a mix of office and remote workJob Summary:We are seeking a skilled Credit Controller to join our team in Cardiff. The successful candidate will be responsible for recovering monies owed to clients, managing a portfolio of debts, and maintaining relationships with clients and debtors.Key...

  • Debt Recovery Support Assistant

    4 months ago

    Cardiff, United Kingdom Alexander Mae Full time

    **The Company**: Our client is a fast-growing, progressive law firm. They work closely with SME’s, banking & finance clients, debt collection companies, High Court Enforcement Agencies and Insolvency Practitioners **The Job**: On behalf of this client we are seeking a **Debt Recovery Support Assistant. In this role you are responsible for **managing the...

  • Debt Recovery Specialist

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    An exciting opportunity to cover a maternity position working for a key employer in the centre of Cardiff, this is a hybrid position 2 days home/3 office working with a vibrant professional team in a fabulous environment.As a Debt Recovery Specialist, you will be responsible for reconciling debt reports and managing money recoveries for suppliers. You will...

  • Debt Recovery Specialist

    1 week ago

    Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Title: Debt Recovery SpecialistJob Summary:An exciting opportunity has arisen to join our team as a Debt Recovery Specialist. In this role, you will be responsible for reconciling debt reports, managing money recoveries for suppliers, and building strong relationships with suppliers.Key Responsibilities:Reconcile debt reports and manage money recoveries...

  • Debt Recovery Specialist

    1 week ago

    Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Debt Recovery Specialist. This role will involve reconciling debt reports, managing money recoveries, and building strong relationships with suppliers.Key Responsibilities:Reconcile debt reports and manage money recoveries for suppliers.Arrange and lead weekly...

  • Debt Recovery Specialist

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Debt Recovery SpecialistAn exciting opportunity to cover a maternity position working for a key employer in the centre of Cardiff, this is a hybrid position 2 days home/3 office working with a vibrant professional team in a fabulous environment.Key Responsibilities:Reconcile debt reports and manage money recoveries for suppliers.Arrange and lead weekly calls...