Retail Credit Controller
6 months ago
Vacancy Salary**Starting from £28,651**
- Vacancy Location**Cardiff**
- This is a _
- permanent_
- , _
- full time_
- vacancy_
- that will close _
- in 5 days_
- at 23:59 BST_
- . _
**The Vacancy**
**Do you want to join a multi-utility infrastructure provider that has been recognised as a Great Place to Work for the fifth year running?**
BUUK Infrastructure know that our greatest asset is our staff, and we are a company that our people feel proud to be a part of. We understand how everyone’s role contributes to the company’s success and we ensure each team member feels valued and respected. We pride ourselves on investing and developing our people within an inspiring environment, resulting in long and successful careers with us.
We have an exciting opportunity for a **Credit Controller **to join our Retail Finance team in Cardiff. It is not essential that you have previous experience within Credit Control, but you must have exceptional customer service skills and have the desire to help others. Our customer’s needs are always at the heart of everything we do, and we truly deliver an exceptional customer service experience. Being customer focussed and passionate about people is crucial, and you must be able to meet team targets to ensure you deliver a high-quality service.
**Responsibilities will include -**
- Chase overdue invoices and payments
- Agree payment terms and conditions
- Deal with debt payment questions
- Ensure payments are on track in line with the agreed terms
- Negotiate fair repayment plans for those who are struggling to pay their debts
- Build and maintain good relationships with debtors
- Keep detailed records of collection activities and conversations
**What you’ll get in return -**
- Starting salary of £28,651
- Excellent pension scheme
- 25 days holiday plus bank holidays
- Purchase up to 10 days extra holiday
- Sharing in success scheme
- Life assurance 4x salary
- Wellbeing assistance
**What we’re looking for -**
- Experience of customer service
- Excellent communicator at all levels
- Proactive approach and committed to succeed
- A team player who is successful at building relationships
- Passionate about working towards targets
- Highly organised and motivated
- Customer and people focussed
**The Company**
BUUK Infrastructure is the leading independent provider of last-mile utility networks. Our businesses design, construct, own and operate utility infrastructure networks throughout England, Wales and Scotland. These networks are almost exclusively installed on new build housing, mixed use and commercial developments and our customers included national and regional housebuilders, developers, landowners and contractors.
We provide traditional and next generation utility infrastructure solutions in:
- Heat
- Electricity
- Gigabit Fibre
- Water & Wastewater
- Gas
Our diverse businesses also have interests in a number of utility related retail businesses, providing telephony and data, water, wastewater and heat-energy services, directly to end consumers connected to our networks.
**Our Benefits**
**Company pension scheme**
**Enhanced family-friendly policies**
**Life Assurance**
**Innovation reward scheme**
**Company wellbeing programme**
**Corporate perks scheme
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