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Reception Supervisor

4 months ago

Basingstoke, United Kingdom Britannia Hotels Full time

Basingstoke Country Hotel and Spa

Location: Basingstoke, RG27 9JS, United Kingdom

Address: Scures Hill

 

We have an exciting new vacancy

Receptionist Supervisor

 

The Basingstoke Country Hotel is a 100 bedroom-hotel that boasts a stylish Brasserie, offering casual dining and food for the whole family. The Hotel has 5 conference rooms catering for between 25 to 240 delegates providing for various events and wedding functions.

 

Benefits include:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme 
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum.
  • Auto enrolment pension scheme


As our Reception Supervisor, your duties will include:

  • Checking guests in and out
  • Training and supervising the team
  • Maximising revenue and minimising loss within the Department.
  • Promoting food and beverage facilities.
  • Providing information to guests on all hotel products and services.
  • Be involved with taking payments, cash handling & balancing floats.
  • Answering telephones and handling guests queries

The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.

 

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.