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Receptionist

8 months ago

Basingstoke, United Kingdom Specsavers Full time

**Receptionist - Opticians**

**Location: Specsavers Basingstoke**

**Full Time hours - 40 hours per week**

**28 days holiday**

**Full Training will be provided**

At Specsavers, our Reception teams are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with experience in **reception,** **customer service** with **strong communication skills**, who is** good with people**, has an **organised approach** & a **willingness to help** - a **friendly and professional approach** is essential. You’ll offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store. **Previous reception and optics experience is a distinct advantage.**

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Meeting and greeting
- Hearing aid repairs (after training)
- Utilising the computer systems in a compliant and efficient manner

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics and Audiology to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

At Specsavers, we do everything in our power to help people like you get the career you want. Why? Because we know that our supervisors are responsible for providing outstanding service. So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large - and growing - business like ours.