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Service Manager POA and PRUH DSU
4 months ago
Job overview
An exciting opportunity has arisen for a dynamic individual with strong time management and organisational skills to join the Surgical Pre-Assessment Department. The post holder will be the main point of contact for Admissions Booking Teams, Surgery Operational teams and Outpatient Department.
The post holder will be required to work closely with the Pathway Coordinator in coordinating all aspects of the Pre-assessment bookings, patient questionnaires and triage clinics.
Main duties of the job
To ensure that patients are booked into the appropriate Pre-assessment appointment service and liaise with the clinical staff as required, ensuring the clinics run smoothly and effectively.
To be part of the Pre-Assessment team and provide administrative support, ensuring good relationships, communication and team work are maintained at all times.
To identify the needs of patients in conjunction with their admission episode, language barriers, anxiety, carer/dependency issues.
To arrange patient transport if required for pre-assessment appointments in conjunction with Trust guidelines and policy.
Provide information on an ad hoc basis
Have the ability and commitment to work independently as well as part of the team and be able to adhere to strict deadlines.
Working for our organisation
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, million
patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist
services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care,
Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred,
digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
