Spa Therapist

Join our team at the Roe Park Resort, where you can be part of creating unforgettable experiences in one of Northern Ireland's top golf and spa resorts.

Be a part of our commitment to providing guests with the perfect blend of luxury, tranquillity, and exceptional service.

We have an exciting opportunity for a Spa Therapist to join our team

POSITION:                          Spa Therapist (full-time)

 REPORTING TO:               Spa Manager

 HOURS:                                Varied shifts, based on 5 days out of 7, including weekend work (Monday – Sunday 9am – 5.30pm / late night opening Friday. All full-time staff have a rolling 4 week rota pattern, with one full weekend off per month. You will be required to work a mix of Friday nights, Saturday's and Sunday's throughout the month.

About The Role

Main Duties and Responsibilities:

1. To carry out designated treatments thoroughly, professionally and efficiently and in a timely manner according to procedures.

2. To ensure guests receive a warm welcome to the premises and providing a high level of hospitality, showing guests through to the relaxation area.

3. Being aware of all sales outlets within the establishment and trying at all times to promote these to guests and promote other treatments available at the Spa.

4. Provide professional advice to guests on the use of products and sales.

5. Maintain a high level of product knowledge, through continuous product training and revision.

6. To ensure the reception area is clean and tidy at all times and well stocked.

7. To ensure relaxation suite is clean, tidy and fully stocked.

8. To assist in regular stock-takings as required.

9. To use correct dosage of professional product and to keep store cupboards in good order whilst maintaining stock control procedures.

10. To be aware of the company promotions.

11. To maintain the highest standard of hygiene an all treatment rooms and areas.

12. To assist in all Spa duties such as laundry, food replenishment, cleaning.

13. To attend to any other duties as requested by your manager.

14. To report any complaints or faults to the manager on duty.

15. To accept and understand a flexible work schedule is necessary for uninterrupted service to hotel guests.

16. To comply with the standards and operation procedures manual.

 Communication:

1. To report any complaints or faults to the immediate supervisor and ensure that they are logged.

2. To attend all meetings as and when required.

 Security:

1. To remain constantly aware of security and report or act any suspicious event or person.

2. To be alert for guests leaving the premises without settling their account.

 Personal:

1. To maintain the highest standard of personal hygiene, appearance, and dress at all times.

2. To ensure the correct uniform is worn, having been cleaned and ironed regularly.

3. To ensure correct name badge is worn at all times in the establishment.

4. Be polite and approachable to all guests and other staff members.

5. To be punctual at all times especially for treatments and arrival to work times.

6. Maintain good working relationships with all colleagues.

 Health & Safety:

1. To maintain an awareness of all Health & Safety requirements, as outlined in the Hotel Health & Safety Policy.

2. To ensure awareness of the Roe Spa’s fire procedures and the use of fire fighting equipment.

3. To understand and follow the Roe Spa’s emergency evacuation procedures.

4. To remain constantly vigilant and aware of security, reporting any suspicious event or person.

Skills Needed

About The Company

A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.

Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.

Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.

• 118 guest rooms and luxury suites

• 2 Self Catering Houses - The Lodge and The Cottage

• 18 hole parkland golf course and driving range

• Elemis spa perfect for a relaxing spa break

• Two award-winning restaurants and bars

• Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails

• Beautifully restored 18th century buildings

One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway

Where modern luxury meets traditional Irish charm and hospitality.

Company Culture

Roe Park Resort & Spa: A Workplace Oasis

At Roe Park Resort & Spa, we don't just offer a destination for our guests; we provide a journey for our team members. Set amidst nature's finest landscapes, working at Roe Park is an experience that combines professional growth with personal enrichment.

Every day, our team steps into a world where luxury intertwines with heritage, and service meets passion. Here, we believe that our greatest asset is our team, and we are committed to nurturing each member's potential. With a plethora of opportunities ranging from culinary arts to spa management, from guest relations to landscape aesthetics, Roe Park offers diverse roles that cater to a wide array of talents and aspirations.

Beyond the professional realm, Roe Park's culture thrives on camaraderie. The bonds formed within our walls are ones of mutual respect and admiration. Our team enjoys the unique perks of working at a resort, including access to world-class facilities, staff events, and an environment that continually inspires.

Roe Park Resort it is not only our beautiful facilities that has brought us success, it’s the people who provide a high level of service with a warm smile to ensure that our guests return.

Apply now if you would like a new opportunity and join our committed and talented team.

Desired Criteria

Required Criteria

Closing DateMonday 23rd September, 2024