Claims - Associate Director
3 months ago
Overview
We are currently seeking for a Associate Director to join our Financial & Professional Risks Claims team and provide professional advice and service to clients regarding any claims issues. In this role, you will be responsible for liaising with insurers and other interested parties to expedite the claims process and optimally lead clients' expectations. You will also be responsible for leading claims from receipt of notification of loss through to conclusion and negotiating claims with insurers insurers and on behalf of Gallagher’s Financial & Professional Risks clients. How you'll make an impact Build and maintain expertise in market trends, insurance, legislation, and technical knowledge for efficient claims handling. Provide strategic guidance to clients and provide oversight in respect of claim notifications, further advices, and collections following Claims Division procedures. Manage workload of Financial & Professional Risk claims to ensure timely and effective client service, including advising and updating clients throughout the claims process. Develop strong client relationships, provide technical advice, and supervise claim progress. Liaise with insurers, address queries, and ensure timely collections/payments in collaboration with the Accounts Department. Maintain compliance with regulatory requirements, acquire vital documentation, and meet with clients regularly to deliver Claims MI/data. Ensure accurate and timely production of claims statistics for clients. Update internal systems with 100% accuracy for detailed claims reporting. Take ownership of compliance and remedial action planning when needed. Undertake additional duties as reasonably required. About you ACII qualification would be desirable. Legal Qualification/experience would be desirable. Proven track-record working in a similar role within the legal or insurance industry Practical knowledge/awareness of the CLASS system and ECF claims processing. PC literate with strong MS Office skills including Word, Excel, and Outlook. Strong verbal and written communication skills. Client-focused with excellent organizational skills. Proactive, team-oriented, and self-motivated. Well-presented and articulate with a willingness to succeed. Ability to prioritise to handle workload effectively. Tenacious with effective coaching skills. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…-
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