Bus Station Assistant

3 weeks ago

Altrincham, United Kingdom TfGM Full time

Do you want to be a part of our amazing Bus Operations team?

Would you like to play a crucial part in maintaining the quality of Transport for Greater Manchester’s (TfGM’s) bus station services and the bus station environment?

Your Role

Our Bus Station Assistants are the familiar face our customers see on their daily travels, every day is different when meeting people from all areas of Greater Manchester In this role a critical part is maintaining the cleanliness of TfGM bus stations by ensuring the facilities are always kept clean and sanitized. Working as part of a team, our Bus Station Assistants support the Bus Station Supervisor and other colleagues to enable the smooth and safe operation of our bus stations.

We are looking for a Bus Station Assistant to become a part of our vital Bus Station Operations Team in Altrincham, Middleton and Wythenshawe but we’re also looking to create a talent bank for future opportunities at our hubs across Greater Manchester over the next 6 months.

For more info, please see the role profile below.

Who are we?

When our customers travel around the Greater Manchester network, it is our friendly faces who they see as we are the frontline of TfGM, so we make sure we are visible for everyone that needs us. The Bus Station team are responsible for operational sites all over Greater Manchester, including Interchanges, Bus Stations, Satellite Stations and Horwich Parkway. We are one of the largest departments in TfGM with over 160 colleagues within our team.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You’ll have experience of working with people and providing a great customer service. You’ll be able to communicate effectively and have a positive approach to helping people on their journeys, keeping our stations clean, safe and tidy. Ideally you’ll have an understanding of COSHH, Manual Handling and general workplace Health and Safety.

This role involves shift work so you’ll need to be flexible as our operational hours are 6am 12am Monday to Sunday and Bank Holidays on a shift basis working 5 days a week, 37 hours per week. Monday to Saturday shifts are 7am 3pm or 3pm 11pm, Sundays are 10am 5pm and Bank Holidays are 10am 6pm.

What we can offer you

We offer a competitive salary, starting from £23,571 (pro rata for part time), plus a shift allowance of 15%, this means that as you’ll work on a rostered basis, we’ll add an extra 15% onto your total pay for the month (not just for certain shifts).

Through this advertisement, we have 4 permanent roles. Two roles based at our Altrincham Interchange, one at Middleton Bus Station and one part time position of 12 hours per week at our Wythenshawe Interchange .

We will also be populating a talent bank for opportunities at our hubs across Greater Manchester for full time and part time positions that may become available over the next 6 months. These could also be Fixed Term Contract or Permanent positions.

Our benefits include:

  • 28 days holiday per annum (plus bank holidays)
  • Flexible working options to promote and support a good work/life balance
  • Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary
  • Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
  • Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
  • We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required


What's next?

If you believe you have the skills and experience required, we’d really like to hear from you.When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process.We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following linkEmployers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.


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