Customer Experience Assistant

7 months ago


Altrincham, United Kingdom Improveasy Ltd Full time

Founded in 2011, Improveasy provides funding for energy saving installations which improve the energy efficiency of UK households. We work to help reduce carbon emissions and consumer energy bills.

We are looking for a motivated and driven individual who is committed to providing fantastic customer service.

Keeping exceptional customer service at the forefront of your mind, you will provide a responsive customer service.

**Skills and Experience**:

- We are looking for someone who has excellent administration skills and experience of working in a customer focused environment.
- Being organised and with a keen eye for detail is a priority in this role.
- Demonstrate accuracy and attention to detail
- Exceptional customer service skills
- Excellent communication skills
- Use own initiative and propose effective solutions to solving problems
- Comfortable working on own with limited supervision and as part of a small team
- Experience of Microsoft office

**Benefits**:

- 22 days holidays + bank holidays
- Company pension scheme
- Company paid sick days
- Employee discount portal and wellbeing facilities
- Flexible start and finish times as agreed with your line manager
- Lively, fun office with friendly co-workers
- Comprehensive training and support
- Excellent Altrincham location, with train/ tram stations and local amenities in walking distance

Based in Station House, Altrincham, WA14 1EP

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person



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