Customer Experience Specialist

3 weeks ago


Altrincham, Trafford, United Kingdom Johnnie Johnson Housing Trust Careers Full time
Job Opportunity

We are seeking a highly skilled Customer Experience Specialist to join our team in Hale, Altrincham. This part-time role involves managing leasehold schemes and delivering exceptional customer experiences.

Key Responsibilities:

  • Deliver outstanding customer experiences and respond to resident queries
  • Take ownership of service provision to resolve problems first time
  • Maintain accurate records and reports

Required Skills and Qualifications:

  • Proven experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

Company Benefits:

  • A salary of approximately £28,000 per annum, based on location and experience
  • Opportunities for professional development and growth
  • A supportive and collaborative work environment

About Our Company:

Johnnie Johnson Housing Trust Careers is a not-for-profit organization dedicated to providing quality and affordable homes in the North of England. We offer a range of services to our customers and are committed to transparency and keeping colleagues informed.



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