Store Manager
5 months ago
Store Manager - Walsall, West Midlands
Job Type: Full Time
Reports to Franchisee
We are looking for someone who has 2 years' experience working as a supervisor / manager in fast food chain
Position Summary
You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store’s sales and profit by maintaining ideal cost of all the restaurant’s expenses including proper preparation of weekly roster without sacrificing the guest experience. It is your responsibility to keep your people driven and create a cheerful professional working environment that will keep our guests wanting to return to German Doner Kebab
Duties & Responsibilities
Leads Operations Excellence:
Oversees and manages all areas of German Doner Kebab Restaurant Ensures guest service exceeds company standards and strong guest satisfaction is maintained Responds efficiently to guest complaints and takes appropriate action to solve the problem Enforces and ensures the best quality of products possible is served Organise and supervise shifts to ensure both team and guest satisfaction Trains and develops team through strong, well organised training and ongoing operational feedback Appraises teams’ performance and provides formal feedback to keep them upbeat and productive Estimate consumption, forecast requirements and maintain stock inventory to ensure product availability and minimum product wastage Monitors and ensures compliance with food safety and health & safety rules and regulations Control costs and minimises waste to ensure maximum profitability of the restaurant Successfully promote and publicize the GDK brand Nurture a positive working environment and leads by example Monitor all restaurant operations and initiate corrective actions To be duty manager on rotation basis (role shared with supervisors) Lead all financial areas including sales growth, cost management, and profit growth Takes responsibility for the business performance of the Restaurant Analysing and planning restaurant sales levels and profitability Organising marketing activities, such as promotional events and discount schemes Preparing reports at the end of the shift / week, including team control, food control and sales Creating and executing plans for sales, restaurant profit and staff development Setting budgets and / or agreeing them with the franchisee Coordinating the entire operation of the restaurant during scheduled shifts Managing team welfare and providing them with regular feedback Ensuring that all employees adhere to the company uniform standards Meeting and greeting guest and organising table reservations Organising and supervising the shifts of kitchen, dining and counter team Maintaining high standards of quality control, hygiene, and health and safety Checking stock levels and ordering supplies and ordering correct amount of supplies Preparing cash drawers and providing petty cash as required Helping in any area of the restaurant when circumstances dictate To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment At the end of each shift complete all necessary daily reports Attend any training or meetings as and when required by German Doner Kebab or the Franchisee To perform any other duties as designated by Operations Manager due to business demands To take responsibility for and ensure the security of a German Doner Kebab Restaurant Working with supervisors to coordinate all aspects of stock deliveries. Keep accurate records To regularly collaborate with GDK and the Franchisee to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date To administer and maintain the German Doner Kebab PMC system To monitor the stock storage areas, ensuring they are secure, neat and clean at all times To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved To monitor with daily ordering so as to ensure that stock levels are maintained and orders are placed in a timely manner To meet and greet all customers where possible and role model exceptional customer care To monitor the training of restaurant staff including holding annual performance reviews To lead and comply with maintaining high standards of food quality To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure guest expectations are met Ensure GDK team are always well groomed and smart ready for work At all times promote and follow legal responsibilities and requirements associated with the business Maintain a local authority food safety certificate i.e. scores on the doors 5 stars. Check all areas of the restaurant to ensure compliance with the EHO and fire safety officers Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance.Business Relationships within the restaurant
Team members and Supervisors Store Management Team Guest / Uber drivers GDK personnel Store FranchiseeQualifications
A qualified candidate for the position of a Restaurant Manager should have outstanding interactive and communication skills and also possess the enthusiasm to work with colleague and staff as a team player. In addition to these, the following qualities, skills, knowledge, and abilities are most sought:
Proven working experience as a Restaurant Manager Demonstrated experience in customer service management Extensive food knowledge Proficiency in English Computer literacy and familiarity with restaurant management software Strong leadership, motivational and people skills Financial management skills-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom The Entertainer Full timeJob Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at The Entertainer. As a Store Manager, you will be responsible for overseeing the daily operations of our stores, managing a team of retail staff, and driving sales and customer satisfaction.Key Responsibilities:Manage the sales and trading performance of...
-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom The Entertainer Full timeJob Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at The Entertainer. As a Store Manager, you will be responsible for overseeing the daily operations of our stores, managing a team of retail staff, and driving sales and customer satisfaction.Key Responsibilities:Manage the sales and trading performance of...
-
Store Manager
4 months ago
Walsall, United Kingdom Card Factory Full timeJob Introduction Store Location: Walsall 029 Store Hours: 42.5 hours With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart...
-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom The Entertainer Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at The Entertainer. As a Store Manager, you will be responsible for overseeing the day-to-day operations of our stores, managing a team of retail professionals, and driving sales growth and customer satisfaction.Key ResponsibilitiesLead and manage a team of retail...
-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom LIDL Full timeStore Manager Job DescriptionLidl is seeking a highly skilled and motivated Store Manager to join our team. As a Store Manager, you will be responsible for leading and developing a team of retail professionals, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Lead and develop a high-performing team of retail...
-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom LIDL Full timeStore Manager Job DescriptionLidl is seeking a highly skilled and motivated Store Manager to join our team. As a Store Manager, you will be responsible for leading and developing a team of retail professionals, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Lead and develop a high-performing team of retail...
-
Store Manager
5 months ago
Walsall, United Kingdom The Entertainer Full timeAre you a highly skilled people manager with a strong focus on performance and KPIs? Are you a team player who leads by example? If so, then a career at The Entertainer is perfect for you! Your role will be to oversee and manage the operation of both your base Entertainer store and any designated remote Tesco concession space. With responsibility for...
-
Store Manager
3 weeks ago
Walsall, Walsall, United Kingdom The Entertainer Full timeAre you a skilled retail professional with a passion for delivering exceptional customer experiences? We're seeking a Store Manager to lead our team and drive sales growth at The Entertainer.As a Store Manager, you'll be responsible for overseeing the day-to-day operations of our stores, managing a team of retail professionals, and driving sales growth...
-
Store Manager
2 months ago
Walsall, United Kingdom CV-Library Full timeStore Manager Summary £46,000 - £62,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager,...
-
Store Manager
3 weeks ago
Walsall, Walsall, United Kingdom The Entertainer Full timeAre you a highly skilled people manager with a strong focus on performance and KPIs? We are seeking a Store Manager to oversee and manage the operation of our stores, with responsibility for managing teams working shifts in separate locations. Your role will be to lead them independently to achieve sales targets and deliver great service, whilst being able...
-
Deputy Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly skilled and motivated Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of retail professionals to deliver exceptional customer service and drive sales growth.As a Deputy Store Manager, you will be responsible for...
-
Deputy Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly skilled and motivated Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of retail professionals to deliver exceptional customer service and drive sales growth.As a Deputy Store Manager, you will be responsible for...
-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom Sue Ryder Full time{"h1": "Store Manager", "p": "We are seeking an experienced and proactive Store Manager to join our team at Sue Ryder Charity Shop in Walsall. As a Store Manager, you will be responsible for driving business, pushing sales, and achieving targets. You will work with the local community to generate sufficient donated stock to drive sales, set high standards of...
-
Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom Sue Ryder Full time{"h1": "Store Manager", "p": "We are seeking an experienced and proactive Store Manager to join our team at Sue Ryder Charity Shop in Walsall. As a Store Manager, you will be responsible for driving business, pushing sales, and achieving targets. You will work with the local community to generate sufficient donated stock to drive sales, set high standards of...
-
Deputy Store Manager
4 weeks ago
Walsall, Walsall, United Kingdom LIDL Full timeRole OverviewWe are seeking a highly skilled and motivated Deputy Store Manager to join our team at Lidl. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesAssist the Store...
-
Store Operations Manager
4 weeks ago
Walsall, Walsall, United Kingdom Redefined Ltd Full timeStore Manager Job Description **About the Role** As a Store Manager at Redefined Ltd, you will be responsible for leading our retail store team to achieve exceptional results. You will be the driving force behind our store's success, ensuring that our customers receive an outstanding shopping experience. **Key Responsibilities** * Manage and improve the...
-
Deputy Store Manager
1 month ago
Walsall, Walsall, United Kingdom Redefined Ltd Full timeDeputy Online Store Manager£35,000 - £42,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension schemeAs a Deputy Store Manager at Redefined Ltd, you'll be a key player in ensuring the smooth operation of our online store. Your responsibilities will include managing cash processes, monitoring stock integrity, and inspiring your...
-
Store Operations Manager
1 month ago
Walsall, Walsall, United Kingdom Redefined Ltd Full timeStore ManagerAs a Store Manager at Redefined Ltd, you will be responsible for leading our store team to deliver exceptional customer service and drive sales growth. You will be the face of our brand, ensuring that our store is always well-stocked, clean, and welcoming to our customers.Key Responsibilities:Manage and improve store operations to achieve sales...
-
Store Operations Manager
4 weeks ago
Walsall, Walsall, United Kingdom Redefined Ltd Full timeStore ManagerAs a Store Manager at Redefined Ltd, you'll be responsible for leading our store team to deliver exceptional customer experiences and drive business growth. Your key focus will be on managing and improving store operations, ensuring seamless day-to-day performance, and fostering a positive work environment.Key Responsibilities:Optimize store...
-
Store Operations Manager
4 weeks ago
Walsall, Walsall, United Kingdom Redefined Ltd Full timeStore ManagerAs a Store Manager at Redefined Ltd, you'll be responsible for leading our store team to deliver exceptional customer experiences and drive business growth. Your key focus will be on managing and improving store operations, ensuring seamless day-to-day performance, and fostering a positive work environment.Key Responsibilities:Optimize store...
