Duty Manager

3 weeks ago


Great Yarmouth, United Kingdom Freedom Leisure Full time

An outstanding opportunity has arisen to join our team at Freedom Leisure, one of the fastest growing and successful leisure and cultural trusts in the UK. We are seeking an innovative and inspirational management team to be instrumental part of our team at the new £26 million Marina Centre which opened in August 2022.

The Great Yarmouth Contract is one of the newest to our portfolio of over 100 Leisure and Entertainment centres across 25 local authority contracts.

The Marina Centre, providing an exciting range of activities for residents and visitors alike. Including a leisure pool with two slides, fun splash zone, clip and climb, impressive fitness suite and exercise studios and sports hall providing a wide range of activities. The centre also boasts an amazing café overlooking the beach, providing a focal point for the community.

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues.

In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times.

If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to ‘move up the ladder’ and that’s absolutely fine with us. What is really important is that you are happy in your work.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 39 Hours Per Week, Monday to Sunday (Rota basis)


Requirements

  • RLSS National Pool Lifeguard Qualification
  • To actively manage and develop and motivate a team of operational staff
  • General computer user skills
  • Strong people management skills
  • To be responsible for the day to day duty management and running of the leisure centre to the highest standard
  • To contribute to and understand the business and budgetary performance of the centre
  • To be a proactive member of the leisure centre team
  • A passion for the industry demonstrated through continuous professional development
  • Experience of problem solving, customer service and staff management
  • Experience working in a Duty Management or similar role
  • To be able to work flexibly with a level of autonomy and decision making confidence
  • Able to think on your feet and respond to variable demands.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Closing Date: 22nd November 2024

Salary: Up to £25,702 per annum



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