Deputy Donor Records Manager

Found in: Talent UK C2 - 2 weeks ago


Manchester, United Kingdom NHS Blood and Transplant Full time

Deputy Donor Records Manager

This is a Tuesday to Saturday job 07.00 15.00 Tuesday to Friday 06.30 12.30 Saturday.

Job Summary

  • This is a great opportunity to manage a team of dedicated clerical officers responsible for updating and maintaing NHSBT’s Donor/Donation Database
  • The postholder will play an active role in the day to day running of a busy department tasked with processing large amounts of work acurately, and within agreed timescales.
  • The postholder will play an active role in developing best practice in a department commited to team working and continuous improvement.
  • The postholder will play an active role in developing software and lean processes for day to day operation

Main duties of the job

In this role you will assist the Donor Records Manager by supervising the Donor Records team. This will involve

  • Overseeing the quality and accuracy of their workloads for completion within our agreed timescales
  • Supervising the team including overseeing annual leave, sick absence, mandatory training and personal development
  • Monitoring, maintaining and promoting Quality Standards in accordance with NHSBT policy and liaise with Quality Assurance department to ensure that all audits, both internal and external will be passed, with particular reference to Good Manufacturing Practice
  • Liaising with Laboratories and Clinical Support Team at all levels to ensure the safe release of blood products
  • Acting as Key Pulse Trainer for the department.
  • Providing support to our internal customers
  • Deputising for the Donor Records Manager as required

You will be required to participate in a public holiday/Bank Holiday cover rota

The role may also involve occasional travel to other NHSBT and external sites

About You

Experience and Knowledge

  • Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and database systems
  • Experience of working in a busy office environment and using office equipment
  • Knowledge and understanding of Information Governance
  • Experience of monitoring, developing and amending working procedures


Qualifications and Training

  • Educated to A level, NVQ Level 3 or equivalent qualification would be an advantage but is not essential
  • Demonstrates commitment to own continued professional development (CPD)


Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.


About Us

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever


This vacancy will close at 23:59 on Monday 6th May 2024.

Interviews are anticipated to be held on 17th May 2024 subject to confirmation

For informal enquiries please contact Name: Jan Mills, Job Title: Regional Donor Records Manager

Contact Details: Jan.Mills@nhsbt.nhs.uk



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