Deputy Donor Records Manager

3 weeks ago


Manchester, United Kingdom NHS Blood and Transplant Full time

Job Summary

This is a great opportunity to manage a team of dedicated clerical officers responsible for updating and maintaing NHSBT’s Donor/Donation Database The postholder will play an active role in the day to day running of a busy department tasked with processing large amounts of work acurately, and within agreed timescales. The postholder will play an active role in developing best practice in a department commited to team working and continuous improvement. The postholder will play an active role in developing software and lean processes for day to day operation

Main duties of the job

In this role you will assist the Donor Records Manager by supervising the Donor Records team. This will involve

Overseeing the quality and accuracy of their workloads for completion within our agreed timescales Supervising the team including overseeing annual leave, sick absence, mandatory training and personal development Monitoring, maintaining and promoting Quality Standards in accordance with NHSBT policy and liaise with Quality Assurance department to ensure that all audits, both internal and external will be passed, with particular reference to Good Manufacturing Practice Liaising with Laboratories and Clinical Support Team at all levels to ensure the safe release of blood products Acting as Key Pulse Trainer for the department. Providing support to our internal customers Deputising for the Donor Records Manager as required

You will be required to participate in a public holiday/Bank Holiday cover rota

The role may also involve occasional travel to other NHSBT and external sites

About You

Experience and Knowledge

Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and database systems Experience of working in a busy office environment and using office equipment Knowledge and understanding of Information Governance Experience of monitoring, developing and amending working procedures

Qualifications and Training

Educated to A level, NVQ Level 3 or equivalent qualification would be an advantage but is not essential Demonstrates commitment to own continued professional development (CPD)

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