Senior Oracle Technical Operations Analyst

1 week ago


Manchester, United Kingdom Network Rail Full time

Brief Description

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology.From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

This is a Senior Oracle Technical Operations Analyst role for the Oracle E-Business Suite 12.2; a Purchasing/Supply Chain functional specialist within the Oracle ERP team. 

The Oracle ERP Team are part of Technical Operations within DDaT, who provide support of a suite of Oracle E-Business Suite applications and integrations, work on upgrades, enhancements and wider projects to improve the service for our customers in central functions and regions. We are a team of 30 with a mixture of both functional analysts and technical developers.

Our Oracle E-Business Suite is the widest and most complex Oracle estate in Europe. We have Supply Chain, Procurement, Financials, Projects, HR and Payroll applications and we are hosted in Oracle’s public cloud, OCI.

About the role (External)

Be the application expert for a defined portfolio of applications in the Oracle ERP suite Work with the other members of the Application support team in the day-to-day use and development of the system.

Key Accountabilities

·The recognised company expert providing day to day functional support for a portfolio of applications within the Oracle ERP suite, owning the relationship with the business to develop efficient application systems utilising established standards, procedures and methodologies.

·Consult with internal clients on business requirements in order to provide effective support and development

·Drive and lead the technical aspects of multiple projects/small enhancements within assigned area of Oracle ERP portfolio and related business applications

·Own and deliver integrated systems planning and drive recommendations for new/different solutions which will enhance current systems and support overall corporate and business goals

·Own and define documentation and plans for activities such as configurations, to include but not limited to develop functional test scenarios, perform functional and regression testing, assist with UAT.

·Own and drive action of issues with Oracle Support to resolve outstanding issues with Oracle ERP product

·Prepare and submit requests for change deployment to change control. Manage the implementation process for new releases of supported applications.

·Act as coach and mentor to less-experienced team members

·Actively own and manage key stakeholder relationships



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