Dual Services Officer

3 months ago

Killingworth, United Kingdom Abm Full time

JOB TITLE: Dual Services Officer

LOCATION: Killingworth Shopping Centre Newcastle Upon Tyne

REPORTING TO: Manager

PAY RATE: £ per hour.

HOURS: Hours per week

This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.

KEY RESPONSIBILITIES

· Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service

Provide Daily cleaning needs to the centre and assist cleaning team as required

· Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive

· Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise

· Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.

· Ensuring all incidents are managed in accordance with site policies and procedure

· Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported

· Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve

· Record/log all non-conformances and emergencies with the appropriate control room operatives

· Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed

· Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices

· Maintain vigilance and highlight/manage unauthorised access by banned individuals

· Ensure radio procedures are always adhered to

· Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to

· Undertake any other reasonable duties as required to meet the needs of the business.

· Any other reasonable duties as requested by your line manager

· Ensure a timely response to all security issues and events

· Complete all training requirements as requested by line manager

· Be available to cover at least one additional shift per month if requested to cover absence/annual leave

· Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team

Requirements

· Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard

· One team approach

· Take ownership of all situations to ensure tasks are completed or escalated when necessary.

· To always stay motivated aim high and achieve

· To respect all staff and visitors within the shopping centre

QUALIFICATIONS

· Front Line DS License Preferred

· CCTV License Preferred

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis

  • Dual Services Officer

    5 months ago

    Killingworth, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Dual Services Officer** **LOCATION: Killingworth Shopping Centre Newcastle Upon Tyne** **REPORTING TO: Manager** **PAY RATE: £11.52 per hour.** **HOURS: 39.5 Hours per week

  • Dual Services Officer

    6 days ago

    Killingworth, United Kingdom ABM UK Full time

    JOB TITLE: Dual Services Officer LOCATION: Killingworth Shopping Centre Newcastle Upon Tyne REPORTING TO: ManagerPAY RATE: £11.52 per hourHOURS: 39.5 Hours per week This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of...

  • Dual Services Officer

    2 months ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Summary:Abm is seeking a highly skilled and professional Dual Services Officer to join our team. As the public face of our Security Team, you will be responsible for delivering exceptional customer service and ensuring the safety and security of our clients and visitors.Key Responsibilities:Provide first-class customer service to all visitors and...

  • Dual Services Officer

    2 months ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Summary:Abm is seeking a highly skilled and professional Dual Services Officer to join our team. As the public face of our Security Team, you will be responsible for delivering exceptional customer service and ensuring the safety and security of our clients and visitors.Key Responsibilities:Provide first-class customer service to all visitors and...

  • Dual Services Officer

    2 months ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job SummaryThis is an exciting opportunity to join our team as a Dual Services Officer, providing exceptional customer service and ensuring the safety and security of our shopping centre. As a key member of our Security Team, you will be responsible for maintaining a high level of customer satisfaction, while also ensuring the security and well-being of our...

  • Dual Services Officer

    2 months ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job SummaryThis is an exciting opportunity to join our team as a Dual Services Officer, providing exceptional customer service and ensuring the safety and security of our shopping centre. As a key member of our Security Team, you will be responsible for maintaining a high level of customer satisfaction, while also ensuring the security and well-being of our...

  • Security Officer

    1 month ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Title: Dual Services OfficerAbm is seeking a highly motivated and professional Dual Services Officer to join our team. As a Dual Services Officer, you will be the public face of the Security Team, providing exceptional customer service and ensuring the safety and security of our clients and visitors.Key Responsibilities:Provide first-class...

  • Security Officer

    1 month ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Title: Dual Services OfficerAbm is seeking a highly motivated and professional Dual Services Officer to join our team. As a Dual Services Officer, you will be the public face of the Security Team, providing exceptional customer service and ensuring the safety and security of our clients and visitors.Key Responsibilities:Provide first-class...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Title: Dual Services OfficerLocation: Killingworth Shopping CentreReporting to: ManagerPay Rate: Competitive hourly rateHours: Flexible hours per weekThis is an exciting opportunity to join our team as a Dual Services Officer at Killingworth Shopping Centre. As a key member of our Security Team, you will be responsible for providing exceptional customer...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Title: Dual Services OfficerLocation: Killingworth Shopping CentreReporting to: ManagerPay Rate: Competitive hourly rateHours: Flexible hours per weekThis is an exciting opportunity to join our team as a Dual Services Officer at Killingworth Shopping Centre. As a key member of our Security Team, you will be responsible for providing exceptional customer...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    1 month ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    1 month ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    3 weeks ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Title: Dual Services OfficerLocation: Killingworth Shopping CentreReporting to: ManagerPay Rate: Competitive hourly rateHours: Flexible hours per weekThis is an exciting opportunity to join our team as a Dual Services Officer at Killingworth Shopping Centre. As a key member of our Security Team, you will be responsible for providing exceptional customer...

  • Security Officer

    3 weeks ago

    Killingworth, North Tyneside, United Kingdom Abm Full time

    Job Title: Dual Services OfficerLocation: Killingworth Shopping CentreReporting to: ManagerPay Rate: Competitive hourly rateHours: Flexible hours per weekThis is an exciting opportunity to join our team as a Dual Services Officer at Killingworth Shopping Centre. As a key member of our Security Team, you will be responsible for providing exceptional customer...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...

  • Security Officer

    4 weeks ago

    Killingworth, North Tyneside, United Kingdom ABM UK Full time

    Job Title: Dual Services OfficerWe are seeking a highly motivated and professional Dual Services Officer to join our team at ABM UK. As a key member of our Security Team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our shopping centre.Key Responsibilities:Provide first-class customer service to...