Community Hub Coordinator

2 weeks ago

Market Harborough, United Kingdom Leicestershire Partnership NHS Trust Full time

Job summary

We are seeking to appoint an enthusiastic Community HubCoordinator to support our teams and service users, within Community HealthServices for Nursing and Therapy based at St Luke's Hospital Treatment Centre (free parking is available andthis base is close to public transport). There may be times where you are required to work from Springfield Road Health Centre to support the team that are based there.

Our service operates to , Monday to Sunday,therefore this post requires the candidate to be fully flexible and be able tocover all shifts - there is flexibility in the length of shifts - from to hours per day. The service also operates on weekends and bank holidays - enhancements are paid when working on these days.

The following skills are essential to the role:

Attention to detail

The ability to multi-task

Excellent telephone manner and communicationskills

For further information on this role please email: .

Main duties of the job

You will need to demonstrate good communication skills andbe able to work independently in a variety of community settings. You will needa flexible approach and the ability to work as part of a team and to use yourown initiative.

In addition to general administrative duties, the role willinclude using the electronic patient record system (SystmOne), completingelectronic referrals, tasks and assisting where appropriate with datacollection for audit purposes, data entry, together with supporting CoreCommunity Nursing and Therapy staff, Team Leads and clinicians, ordering andmonitoring of equipment and stores. This list is not exhaustive.

You will need to be a good team player, with excellentorganisational and communication skills.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Job description

Job responsibilities

If you like what you've read and would like more informationon the duties and responsibilities of this role, please see the attached JobDescription and Person Specification.

Person Specification

Qualifications

Essential

Good overall education including minimum GCSE grade C or above in English and maths, or equivalent qualification. NVQ level 3 in Business Administration or equivalent.

Desirable

ECDL or equivalent experience

Knowledge and skills

Essential

Experience in an administrative/clerical role. IT literate. Experience of working with electronic records, SystmOne, databases, Word, Excel, PowerPoint, email and the internet. Ability to multitask and work under pressure. Ability to establish and maintain verbal communication. Ability to work on own initiative.

Experience

Essential

Experience of working in the NHS or similarly complex organisation. Experience of working in an environment that delivers customer service. Significant experience in dealing with changing administration demands.

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