Receptionist/Administrator

3 weeks ago


Swindon, United Kingdom Ashington House Surgery Full time

Job summary

PREVIOUS APPLICANTS NEEED NOT APPLY

Position : 33 Hours per week

Tuesday 8 - 6

Wednesday 8 -

Thursday 8 -

Friday 8 - 6

Main duties of the job

The position would especially suit an applicant with previousexperience in a primary care setting with an interest in maintainingexcellent patient relationships. Candidate must have excellent communicationskills, and have the ability to work in a pressured environment of a busypractice.

About us

Due to a change in hours an opportunitie have arisen at our established and busy GP Practice for a Receptionist/Administrator to join our team here at Ashington House Surgery.

Our clinical team is supported by experienced receptionists and administrative staff, we look after over 10,000 registered patients. We are based in Westlea, in West Swindon. Everyone working in the practice is valued for the role they play in providing high-quality services for our patients.

The Job will be closed as soon as sufficient applicants have been received.

Job description

Job responsibilities

Duties will include, but are not limited:

Working on the front desk reception, meeting and greeting patients, arriving them for their appointments, booking following ups etc Answering our busy incoming calls, booking appointments, handling general enquiries Processing new patient registrations Making outgoing calls, booking follow up appointments Monitoring the practice email account Scanning documents into the patients record

Benefits include NHS pension scheme and annual social events.

Person Specification

Experience

Essential

A good standard of education, including passes in both English and Maths GCSEs Experience of working in an NHS or customer service environment

Desirable

Excellent keyboard and computer skills Excellent communication skills, verbal and written Competent IT user Accurate Attention to detail

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