Business Support Administrator

3 weeks ago


Swindon, United Kingdom Elementa Support Services Full time

**administrator, administrator, administrator, admin, admin, admin, receptionist, receptionist, receptionist**:
**Business Support Administrator**:
**Type: Permanent, Term-time only + 10 days during holidays (likely via trial contract)**:
**Start: ASAP**:
**Hours: full-time **_(Mon - Thurs 8:00am - 4:00pm, Fri 3:30pm finish OR Mon - Thurs 8:30am - 4:30pm, Fri 8:00am - 3:30pm)_**:
**Location: Swindon**:
**Pay: £19,249 - £21,879 - actual salary figures (L1 - L8 grade)**:
Elementa are supporting this multi-site provision who are seeking an experienced administrator to join their office team. Across their sites the school offer education ASD/ASC (Autism), SEMH and other complex needs - some of which at their PRU site. All of their students commonly can display challenging behaviours.

This role will be based at their main school site, working in the main front office. The successful applicant will be the 1st point of contact for all visitors and telephone enquiries, work in line with all relevant policies and procedures. The successful applicant will have a can-do approach to their work and be willing to go the extra mile. This is an important role within the (or any) school and as a person you'll need to work in a collaborative, efficient and welcoming manner.

The key responsibilities for this role are:
Reception
- To be the 1st point of contact for all visitors and telephony enquires.
- Provide a professional reception service for all visitors ensuring that they are dealt with in a calm, friendly and efficient manner, oversee the ID checks issuing of passes, keys and safety induction.
- Provide an efficient telephone answering services, ensuring that all callers are dealt with in a friendly and professional manner
- Ensure the reception area is a welcoming environment, presented in a professionally, clean and with current and engaging information available at all times
- Undertake duties as directed and specified in the fire management plan

General Administrative Support:

- Oversee the booking system for the bookable meeting rooms, ensure the meeting rooms are fully equipped for the needs of the meetings, are kept and presented to the highest standards.
- Provide administrative support to the teaching staff within the centre, producing work of a high standard in a timely manner. Managing the expectations of the staff with clear communication strategies.
- Input student data into the centres management information system accurately, with an eye for detail and produce meaningful reports for the audience requirements as requested.
- Process resource and receive orders for the centre. Oversee the resources room to ensure it is kept orderly state with sufficient resource stock to support the teaching.
- Any other duties directed by the Business Support Officer in order to provide an efficient, seamless, multi-skilled service to EOTAS

ADMINISTRATION SUPPORT

Attendance
- Support the attendance for specified groups within the school, proactively ensure all attendance, exclusions and reintegration procedures are followed
- Liaise with external agencies to ensure students in alternative provisions are attending and appropriate registration details are fed back to the centre.
- Raise concerns relating to safeguarding to relevant staff and take appropriate action.
- Produce reports and analyse data to provide information to senior staff identifying trends
- Promote positive attitudes to attendance for both students and parents
- Attend relevant meetings in support of the attendance strategy

A full job description is available to applicants after initial pre-screening and pending suitability.

This truly is a rewarding place to work. Despite the challenges their learners face the school have high expectations of their students and do everything possible to nurture and support them. The recently appointed headteacher is continuing the long-standing approach to offer outstanding opportunities for the learners, but also maintaining a highly positive, friendly & welcoming work environment for colleagues.

Applicants with previous experience of having worked in a school setting, with vulnerable learners in another environment or that have an understanding of safer recruitment and (child) safeguarding requirements are encouraged to apply. The school operate on a transparent and collaborative basis between staff & senior leadership team. Ideas are shared and everyone has the opportunity to enhance the working environment and student opportunities. Overall this is a highly positive environment to work in for both staff & students.



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